The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,883 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is our fourth yearly order of logs for the Winter. No issues, delivery good, the driver manoeuvres pallet down the driveway and in against wall. Overall cheaper and more convenient than buying smaller amounts through Winter months. Will be back To order next Autumn.”

Helpful Report

Posted 5 years ago

“Been using these guys for a few years now. Wouldn’t go anywhere else. Great choice of logs, quick delivery, great service.”

Helpful Report

Posted 5 years ago

“Excellent quality logs, very well packed and delivered bang on time. Good value for money.”

Helpful Report

Posted 5 years ago

“I've been a customer of Luxury Wood Co for several years now and usually purchase 30 nets of ash. All are well packaged, tend not to spit excessively and burn for longer. Recommended.”

Helpful Report

Posted 5 years ago

“I HAVE BEEN BUYING MY FIREWOOD FROM THIS COMPANY FOR ABOUT 3 YEARS NOW AND THEY HAVE NEVER LET ME DOWN. The product is alway as described and very good value. Their delivery contractors are excellent as well.”

Helpful Report

Posted 5 years ago

“Great product (rough tablets). Great service when I had a slight issue with my delivery.”

Helpful Report

Posted 5 years ago

“This is a very good form to deal with, from beginning to end. Online ordering is so simple and really good quality of wood. I was unsure of delivery and a simple email was all I had to do and the reply was immediate. Wont go anywhere else.”

Helpful Report

Posted 5 years ago

“Have used TLWC for several years now. Quality is always great, delivered on time, well packaged. Highly recommend.”

Helpful Report

Posted 5 years ago

“The wood was left on the pavement boundary with my property and impeded pedestrians , particularly those with push chairs and wheelchairs. The wood ordered was meant to be mixed hardwood species but was entirely low grade ash covered in dirt which makes it hard to light. The plastic cover was ripped in several places and the wood got wet in the rain”

Helpful Report

Posted 5 years ago

“Not sure what to say as the wood has still not been received.”

Helpful Report

Posted 5 years ago

Dear James, We apologize for the delay and have been trying to obtain information and assist you the best possible way. Deliveries to Jersey take longer due to shipping forwarders, customs, etc.

Posted 5 years ago

“Straightforward ordering, delivery when promised. The quality of the bulk bag of manure was generally very good. A slight whiff of ammonia and a few hard lumps, but mostly pleasant to handle. Price not the cheapest, but fair value for good quality. I will be buying again.”

Helpful Report

Posted 5 years ago

“The Luxury Wood Company has given us first class service both with speed with which they process the order and the helpfulness of the delivery drivers. Heatlogs are so efficient and convenient to use, we would never go back to wood logs.”

Helpful Report

Posted 5 years ago

“5th year we've used them and excellent quality as always. Delivery was accommodating to our needs too.”

Helpful Report

Posted 5 years ago

“Excellent wood and excellent comms. Will use again”

Helpful Report

Posted 5 years ago

“Excellent products delivered very quickly after I ordered. Super friendly efficient delivery driver. Very happy with what I got and I look forward to using them again in the future. Thank you”

The Luxury Wood Company 5 star review on 31st October 2020

Helpful Report

Posted 5 years ago

“Quick delivery, good product, good value”

Helpful Report

Posted 5 years ago

“this time the wood was in a noticeably very dry condition good for controlled burning”

Helpful Report

Posted 5 years ago

“Excellent service always and wood always top notch. Was even able to turn the half crate into a log store!!”

Helpful Report

Posted 5 years ago

“Contacted LWC for a pallet of hardwood eco logs. The telephone operator was pleasant and efficient in taking the order. An E mail invoice was sent straightaway to myself. The pallet delivery company only notified me 30 minutes before it’s actual delivery which was not ideal as I would have preferred a date and time. Other than the surprise delivery time the pallet company driver was very helpful in offloading the pallet and placing it in a safe and accessible location. All in all more than happy with the product and the services .”

Helpful Report

Posted 5 years ago

“Amazing service and great logs!”

Helpful Report

Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,883 reviews