The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased the wood burns very cleanly.”

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Posted 4 years ago

“Excellent quality Ash with a very low moisture content. Burns beautifully. Good value for money too.”

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Posted 4 years ago

“This was my first consignment of oak which is more expensive to kickstart but it’s longevity seems to easily outweigh the ignition costs.”

The Luxury Wood Company 5 star review on 8th February 2021

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Posted 4 years ago

“Great logs, burn well. Packaged well so stay dry even if it rains. Tried Ash this time. Delivery company didn't pre-arrange delivery day/time so it was lucky I was home on a 'snow day'.”

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Posted 4 years ago

“They warned delivery may take 2 weeks but it took one week. Good. Delivery easy. Large crate of ash ordered. Some logs too big for my log burner but I enjoy splitting further. Good and dry even when checking newly split logs. Max so far 20%. Burn very well. Will buy again.”

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Posted 4 years ago

“Excellent service, always delivered on time with a smile and the firewood is the best I've had. Have used them for a few years and never had a problem and would highly recommend them.”

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Posted 4 years ago

“It was fine thanks”

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Posted 4 years ago

“Great service and great wood.”

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Posted 4 years ago

“The oak is a good product burns steadily The delivery is first class Would have liked to pay a little less for my second case This winter”

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Posted 4 years ago

“We know it costs more to buy our firewood in nets but it makes it so much easier to handle i.e. getting from the drive to the wood store at the back of the house. The quality of the wood is excellent, always burns nice and hot and we have never had any damp logs (which we have had from some places we have bought firewood). Great delivery too. Highly recommended.”

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Posted 4 years ago

“I am a regular customer for good reason. Wood is a good quality and delivered promptly at a reasonable price.”

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Posted 4 years ago

“Not the cheapest but the wood burns very nicely, little soot and loads of heat. Delivery went really easy. We were out for a cycle and the delivery guy phoned us for instructions.”

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Posted 4 years ago

“Excellent quality clean Ash firewood. Securely packed in crate and delivered before estimated delivery date.”

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Posted 4 years ago

“Good quality wood. Ordered with no problems.”

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Posted 4 years ago

“I have placed several orders and each one has been excellent, quality dry logs well packed and delivered on time. Much better value than local log suppliers.”

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Posted 4 years ago

“Delivery a bit slow, but totally understandable during this situation, but arrived within the 10 days estimated. Jumbo crate well wrapped and could have been left out in the rain no problems before being unloaded. Wood excellent quality, clean and of various sizes, which I don’t mind at all, and as you would expect, very dry. I will certainly be using LWC again, a thumbs up from me.”

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Posted 4 years ago

“They always provide well packed, good quality, kiln dried wood. They’re competitively priced, not generally the cheapest price available but never too far off and it’s worth paying a little bit more for the excellent service. I always order from them when buying in firewood for my elderly mother because the transport company that they use in the Manchester area calls me to discuss and agree the delivery date and their drivers are absolute gentlemen - they put the pallet behind her gates and nothing’s ever too much trouble for them. I rarely give reviews but this company deserves to have it’s trumpet blown and this is my fanfare.”

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Posted 4 years ago

“High quality kiln dried logs. Individual logs are large in cross section, so much better than the thin logs from some other suppliers.”

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Posted 4 years ago

“As usual fantastic service. First time trying Hornbeam and very impressed. A lot cleaner than Oak and burns really well. Will definitely be buying more”

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Posted 4 years ago

“The pieces of wood are a good size. They were well packed and the delivery went smoothly. I have started using the wood and it burns well.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews