The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A first class product that burns very well. Excellent value for money and the price includes free delivery. The website is easy to navigate and ordering is so simple. All in all the Luxury Wood Company is a top class company.”

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Posted 4 years ago

“Great service fast deliver I will bye all my logs from here . I’ve even made a account up GREAT thank you Alan”

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Posted 4 years ago

“Great service from The Luxury Wood Company. I was struggling to find hardwood, but they cam up trumps quickly and everything arrived as explained. Wood was great quality and a perfect size for my 5KW stove.”

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Posted 4 years ago

“Good value and always a quick delivery.”

The Luxury Wood Company 5 star review on 17th February 2021

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Posted 4 years ago

“Good dry logs delivered on time..They burn well in our fireplace”

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Posted 4 years ago

“We have purchased kiln dried logs from the Luxury Wood Company twice now & on both occasions we have found them to be very helpful & deliver a very good product at a sensible price - we will definitely be using & recommending the Luxury Wood Company in future. Phill & Gerry Brookes”

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Posted 4 years ago

“good burning wood and a fast delivery thanks”

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Posted 4 years ago

“Quality sleepers, delivered promptly on the day promised. I run a Landscaping business and have used you before, and will do so again.”

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Posted 4 years ago

“The staff are very helpful and efficient, l had to ask for rigid delivery time as l needed help to unload the logs off the pavement. The delivery man was excellent 😉”

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Posted 4 years ago

“Delivery by a local logistics company was on time and dropped close to wood store. The Ash logs are perfectly sized, very dry and easy to light. They burn long, hot and very clean.”

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Posted 4 years ago

“The wood and delivery were fine BUT there was NO notification on when delivery would be! No notice of any kind and I do think that's not good enough. The delivery driver was fine and himself surprised when I said no information regarding delivery!”

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Posted 4 years ago

“Really pleased with quality of the wood and the delivery Was well executed”

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Posted 4 years ago

“Delighted with the large crate of Ash containing a good mix of small and large logs, the large being particularly good in this cold weather. The pallet company didn't call before delivery so wood arrived while we were exercising but the driver left it exactly where we asked for when we returned. A call the day before would be good.”

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Posted 4 years ago

“Simply the best logs we’ve ever bought. All logs were less than 2% moisture with the vast majority being zero (thought my moisture gauge was broken!) I know that will not be the case each time but the quality of the Ash and the variations on sizes means I’ll be ordering again.”

The Luxury Wood Company 5 star review on 11th February 2021

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Posted 4 years ago

“Excellent service, delivered on time and product's are amazing.”

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Posted 4 years ago

“Good quality logs (ash & oak). Delivered well - good communication, well packed. Very good and likely to use again.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Reliable prompt delivery despite difficult winter weather conditions up country - what more can you say or want. Large pallet destined for recycling as cold frame for the garden with any scraps to be used for kindling.”

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Posted 4 years ago

“I have purchased a number of crates of Birch and Oak over recent years from Luxury Wood. I am pleased with the quality of their kiln-dried wood, the quality of the crates and the delivery arrangements. Once the crates are empty, the pallet and the surrounding wood strapping can be cut up for kindling. I will be ordering my next crate from Luxury wood shortly.”

The Luxury Wood Company 5 star review on 9th February 2021

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Posted 4 years ago

“Brilliant, I bought kiln dried Ash bags. The logs were the perfect size .Some small starter logs and medium burner ones for when your stove is up to temperature, but not too big. They were very neatly stacked in the bags. The pallet was kept dry with lots of shrink wrap and the wood was extremely dry approximately 3-10%, great for instant burn and minimalizing stove liner soot.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews