The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate website and order. Good communication with partner couriers regarding delivery. First class to deal with.”

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Posted 4 years ago

“Excellent customer service throughout and delivery driver top class!”

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Posted 4 years ago

“excellent wood easy transaction delivery not so quick but worth the wait good value will be using again when my stock begins to run low. Thank you”

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Posted 4 years ago

“Delighted with price, delivery, packaging and now the burning capacity of kiln-dried ash dried logs. would recommend all round.”

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Posted 4 years ago

“prompt delivery of quality product. excellent phone manner and great at recognising repeat customers and storing info about delivery addresses etc. well done Chris and Sue Roach”

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Posted 4 years ago

“Very good wood but a bit pricey”

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Posted 4 years ago

“As always excellent quality of wood.”

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Posted 4 years ago

“Great logs. Delivered quickly and burn really well. Even oak logs very dry and catch quickly with good burning time and nice flame when combined with the Ash.”

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Posted 4 years ago

“Lovely ash logs very happy with them good quality will certainly order again. It’s a shame we couldn’t track the delivery it didn’t seem to work. The delivery driver very good very helpful”

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Posted 4 years ago

“I have used the kiln dried ash supplied by the Luxury Wood company for 4 years. It has burnt reliably and beautfully in my fire place all this time. I have every intention in re-ordering in the coming years.”

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Posted 4 years ago

“I ordered 75x75 posts ... didn’t expected the good quality I got ... really nice. I saw in the truck all of the posts and they were superb quality. Will definitely recommend the company”

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Posted 4 years ago

“As you would expect. Very woody...”

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Posted 4 years ago

“Lovely wood, cut to size, delivered promptly directly into our garden by crane. Great service.”

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Posted 4 years ago

“First time user, will certainly be coming back. Straightforward site, friendly good service, wood dry and excellent. Thanks”

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Posted 4 years ago

“Great burning logs & kindling, well wrapped against any rain Ingres during the delivery process, will defo use again 👍🏼”

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Posted 4 years ago

“Excellent product and great service. Couldn’t be happier, first time buying from this company and their kiln dried wood is brilliant.”

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Posted 4 years ago

“Great delivery and oak of a good standard”

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Posted 4 years ago

“Really good and speedy service. Good communication.”

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Posted 4 years ago

“Great service and quick delivery”

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Posted 4 years ago

“Efficient, prompt and helpful .Good quality product that can be relied upon.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews