The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,876 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,876 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i ordered a small number of oak posts which came in quick time and were of good quality. No complaints. Very good service and a very good product at reasonable rates. Would use again.”

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Posted 3 years ago

“Better quality of logs this time. Slightly slow delivery”

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Posted 3 years ago

“Kiln dried logs for my wood burner were delivered within a few days and they are excellent They were delivered on a pallet and the delivery driver put them into my garage exactly where I asked him to. Many thanks for an excellent product and service.”

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Posted 3 years ago

“Very good service, I have been buying kiln dried logs from them for over 5 years. Demand appears to have forced prices thru the roof.”

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Posted 3 years ago

“First class customer care and prompt delivery service”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Excellent product. Excellent service. Delivery first class. Will definitely be making another order and recommending to friends and family. Keep up the great work 👍😎”

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Posted 3 years ago

“Good quality wood at a reasonable price. No difficulties with the delivery.”

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Posted 3 years ago

“Well packed, good quality wood, delivered in the arrival window”

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Posted 3 years ago

“Fantastic quality & dry oak / wood, wooden crate well sealed from the weather, so stays dry in the crate, no gaps on stacking, so crate full! Fair do’s ‘Owens’ courier had electric pallet truck, so placed it exactly where requested up a small incline, which previous deliveries failed. You only get what u pay for, excellent value from LWC, as always”

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Posted 3 years ago

“Great service, great price and delivered earlier than expected, first class service.”

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Posted 3 years ago

“Fantastic wood 🔥”

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Posted 3 years ago

“Good online service. Good product. Don't like the new crate shape. The old 80cm deep crate was much less intrusive. Not happy to have had zero warning of when the crate was delivered, fortunately we were in.”

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Posted 3 years ago

“Good quality logs set light easily and burn with a lot of heat given off. This was a pallet of birch logs.l bought a pallet of birch logs from another wood supplier were a bit cheaper at the beginning of winter but they were not as good as the pallet from the luxury wood company.”

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Posted 3 years ago

“Delivery took longer than quoted. Zero comms regarding delivery date or time. The only notification I got was a call from the driver to say he was 15 minutes away, just as well I was at home when he rang. Poor comms.”

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Posted 3 years ago

Dear Des, We are sorry to hear you had problems with the subcontractor we use. We have contacted Pallet Force and reminded them of the obligation to book-in all deliveries in advance. We believe they will improve on the service and you will have a much better experience the next time you order from us. Best regards, LWC Team

Posted 3 years ago

“A quality product at a reasonable price with speedy delivery. What’s not to like?”

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Posted 3 years ago

“Brilliant, fast delivery, thank you”

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Posted 3 years ago

“Lovely wood, just what I wanted.”

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Posted 3 years ago

“Fantastic service couldn't get anything at the price the Luxury Wood company charged me in my local area. Delivery was first class as turned up early morning and the driver was very friendly and helpful. would 100% use again. thank you Luxury Wood Company.”

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Posted 3 years ago

“Excellent product and fast service delivery”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,876 reviews