The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, courteous staff from taking the order right through to delivery. Logs burn well and clean so good value for money. Will certainly use them again.”

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Posted 4 years ago

“Good service, good value”

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Posted 4 years ago

“Ordered large pallet of birch logs Arrived quickly, logs dry and burn very well. This is the first time we have used kiln dried wood rather than so called seasoned logs and the difference is very noticeable. Will order again next year.”

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Posted 4 years ago

“Great product with quick delivery. The staff were very helpful on the phone also”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“As usual, very easy to order by phone or online. Arrived on the date promised by a very helpful driver. All the logs are of good size and very dry. I will be ordering more later this year”

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Posted 4 years ago

“Prompt delivery and good quality wood.”

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Posted 4 years ago

“Placed an order on 17th Dec expecting delivery to be sometime late Jan, so was delighted to be offered 23rd/24th Dec , the load that came was excellent as was the service. I have used other suppliers in the past but have found LWC to be best value for money .”

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Posted 4 years ago

“Really high quality kiln dried logs. Supplied in easy to handle nets. Ideal for handling. I also really liked the fact the pallet they came on is untreated so I can use that for kindling.”

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Posted 4 years ago

“Excellent kiln dried Ash just started on our second crate, burns really well gives lots of heat. Service and delivery spot on .”

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Posted 4 years ago

“Great logs ,always on time and a great service”

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Posted 4 years ago

“Competitive pricing, different loadings for me to judge needs with the weather and storage. A wide range of woods to suite stoves etc. All logs cut to the same length for easy storage. No excessive delivery charge.”

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Posted 4 years ago

“Brilliant, the staff are really helpful and couldn't do more for you and the delivery service is really efficient and the product is excellent quality. What more could you want?”

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Posted 4 years ago

“Excellent value good delivery times well packaged and dry clean wood I have over the years sampled a few companies supplying like product but non can compete with the luxury wood company.”

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Posted 4 years ago

“wood absolutely great dry and nice chunks , only down side is communication , delivery just turn up with no information when and what time .”

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Posted 4 years ago

“Easy to order arrived at specified time & the wood is great, burns with lots of heat & little smoke”

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Posted 4 years ago

“Excellent service. The wood was perfect and packaged well”

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Posted 4 years ago

“Great service. Great product. Quality oak. Burns well. Just what I wanted.”

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Posted 4 years ago

“Very dry great in the log burner... almost no need for kindling”

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Posted 4 years ago

“I have always been pleased with the wood products I have bought from The Luxury Wood Company. They arrive in a timely fashion and have always been as described in the website. My only criticism would be the amount plastic coverings, but I guess that is the price I pay for dry products presented on convenience pallets.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews