The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A1--------”

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Posted 4 years ago

“Always good quality from a Company that can be relied on.”

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Posted 4 years ago

“Kiln dried logs are perfect. Great communications, delivery is so easy and convenient. Highly recommended”

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Posted 4 years ago

“Great efficient service and quality kiln dried wood, burns very well In log burner and in pizza oven.”

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Posted 4 years ago

“Never used before but unhappy with previous log supplier. Delivery driver was very accommodating and tried his best to deliver as per our request (but someone had parked directly opposite our drive and he could not manoeuvre the lorry). We moved the wood and are very happy with the way it burns. We have no complaints ... from start to finish it has been a positive experience. Thank you”

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Posted 4 years ago

“Excellent service as ever from LWC, the delivery driver even came back to my house to move logs into garage when I phoned and asked him, can’t thank this guy enough, special mention to him.”

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Posted 4 years ago

“Excellent wood from Luxury Wood Company with a quick delivery thank you”

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Posted 4 years ago

“The kiln dried ash logs from The Luxury Wood Company are exactly the right size for our burner. They are delivered on time every time,and they are reasonably priced. What more needs to be said, other than the logs burn very well with good heat output and little smoke.”

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Posted 4 years ago

“Great product - really happy with it”

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Posted 4 years ago

“Excellent quality wood. I needed to add some more sleepers after placing the order and the customer services team was very helpful. I was also kept up to date regarding the delivery of the sleepers. I will definitely use them again. Highly recommended.”

The Luxury Wood Company 5 star review on 11th March 2021

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Posted 4 years ago

“The firewood I purchased (Birch) is of the highest quality, burns very nicely in my stove producing good heat and lasting well. The delivery was in nice net bags and the driver was extremely friendly and helpful. I'll definitely re-order!”

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Posted 4 years ago

“Really good quality oak sleepers, competitively priced. Notice was given before delivery which was also on time. I will definitely purchase again.”

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Posted 4 years ago

“Excellent service as has been the case with multiple deliveries over the last 2years. All previous hauliers have had an electric pallet mover. This one didn’t. V difficult!”

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Posted 4 years ago

“Excellent service and product”

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Posted 4 years ago

“Great service from start to finish . Product was of excellent quality And as described.”

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Posted 4 years ago

“The wood was well packaged including protection from any rain. The logs are is dry as any I've seen with moisture less than 15%, and the HT pallet came in handy- turned that into a couple of sacks of sticks”

The Luxury Wood Company 5 star review on 9th March 2021

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Posted 4 years ago

“Perfect service as usual, Used them many times before and the delivery drivers always helpful in moving the pallet into my garage which isn’t part of the delivery service.”

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Posted 4 years ago

“great wood seems like good value, well packed and the delivery was efficient driver really helpful.”

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Posted 4 years ago

“Been buying kiln dried wood for over a year and have never had anything but excellent products and excellent customer service. I fully recommend the Luxury Wood Company. More regular discounts for loyal customers would be welcomed.”

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Posted 4 years ago

“It’s not the cheapest but Wood quality very good as is the delivery we particularly like the netted wood due to our location it’s delivered on a pallet and is protected from the elements”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews