The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Promp Delivery. The Ash which we normally get is brilliant, the Oak does take a lot longer to catch on fire, but does burn very slowly”

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Posted 3 years ago

“great service pleasant and efficient delivery good quality logs”

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Posted 3 years ago

“Very efficient company, pallet delivered promptly and put where I wanted.”

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Posted 3 years ago

“Very much like the individual water proof packaging”

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Posted 3 years ago

“Delighted with the size & quality of the wood.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“We have had wood from you for 3 years now and have been very happy with your excellent service, and will continue dealing with you for our wood.”

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Posted 3 years ago

“Extremely easy to use website, payment and delivery extremely fast. Quality of wood and stacking on pallet is brilliant and easy to access. I have recommended them to a lot of potential customers locally.”

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Posted 3 years ago

“Delivered just outside of our front door in a wrapped crate suited us a lot. So easy to put fire on with these kiln dry wood. A friendly helpful delivery man was a delight too.”

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Posted 3 years ago

“Great wood and swift delivery - thank you!”

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Posted 3 years ago

“Excellent service, superb quality wood and well packed. Would definitely recommend”

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Posted 3 years ago

“Good price, good quality, good communication, and to top it off a very friendly and helpful delivery driver. Basically, how things should be but so often aren't.”

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Posted 3 years ago

“Quick delivery’s excellent wood”

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Posted 3 years ago

“Probably like you, I was searching the Internet for a supply of firewood for my log burner. I came across the luxury wood co and have them a try. Delivery was quick and the crate was as described. Big. I opted for birch as ash was out of stock. The birch is great, burn slightly quicker than the rest but is slightly cheaper. The upside is that all the wood has firelighter attached !! Just peel the bark off a log and it’s perfect for starting the fire up. Bone dry wood and great value.”

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Posted 3 years ago

“Good logs well packed in a crate excellent delivery bought quite a few crates and will use this company again.”

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Posted 3 years ago

“Logs are brilliant but prices seem very expensive. Delivery slightly slow. Ten days from order”

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Posted 3 years ago

“hi all ,l thought when you ordered that the delivery company that you use telephone me to make delivery arrangements,if that is not the case will you let me know as the pallet load of wood arrived in the pooring rain and l had to leave it outtill the next day as l was taking it easy due to just coming out of hospital”

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Posted 3 years ago

“Once we got the delivery sorted out the service was excellent. The delivery driver went to extraordinary lengths to make sure that the logs were left easily accessible for my son and I which was quite difficult because of all the rain. The logs are now being used and are proving their worth burning beautifully. Will definitely be using them again”

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Posted 3 years ago

“Exactly as described, all logs even length. Burn well, exactly what we ordered. Delivery company used went out of their way to put the crate in our garage.”

The Luxury Wood Company 5 star review on 21st December 2021

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Posted 3 years ago

“Delivery was very good and efficient and timely. The ash wood that we bought burns slowly with good heat and we are extremely happy with it.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews