The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality wood”

Helpful Report

Posted 5 years ago

“Although not the cheapest for Ecologs at £290/960kg the delivery within a few working days of order is efficient. The ecologs themselves ignite well with/without firelighters and give a good heat output. The logs themselves, unlike some makes of ecolog, break up easily into smaller pieces, which for older/more frail customers will be a help.”

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Posted 5 years ago

“Used several times and quality always good with prompt delivery. Very satisfied and will use again.”

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Posted 5 years ago

“No problems , wood burns well”

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Posted 5 years ago

“Great product. Thank you.”

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Posted 5 years ago

“Phone for pellets here in two days lady on the phone was very helpful nice people i will give five thanks Tex.”

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Posted 5 years ago

“wonderful service and the delivery man was incredibly helpful - put the pallet exactly where it was needed. Wood of good quality and lights without coal or kindling. Highly recommended. The driver again was amazing.”

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Posted 5 years ago

“This company is consistent with the high quality of its kiln dried wood. Delivered suitable weatherproof and the pallet makes great kindling.”

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Posted 5 years ago

“ON time and expected quality, will buy again. would welcome a customer loyalty once a season SUPER OFFER WOULD ENCOURAGE BULK BUY ORDER OF SEVERAL PALLETS PER WINTER”

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Posted 5 years ago

“fantastic service would highly recomend”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Another load delivered and it never disappoints. Good quality logs cut to just right size for wood burner. Thank you LWC”

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Posted 5 years ago

“Great service, great wood ...will definitely use again! Thanks”

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Posted 5 years ago

“A very good, reliable company for buying kiln-dried logs. Delivery communication is always good and the logs are perfect for my open fire. This last batch is Ash and it's burning beautifully.”

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Posted 5 years ago

“GREAT SERVICE AND VALUE,THE KILN DRIED WOOD IS ALWAYS MANAGEABLE SIZE AND IS REALLY EFFECTIVE IN A MODERN GLASS DOOR STOVE-no tar,burns to fine ash and is easy to clean away. WE BUY BIRCH,BUT MIGHT TRY AN ALTERNATIVE,any comments?”

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Posted 5 years ago

“Excellent service as usual”

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Posted 5 years ago

“Excellent service when placing the order Sometimes let down by the delivery service Have had poorly stacked loads”

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Posted 5 years ago

“Easy to do business with, well packaged logs.”

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Posted 5 years ago

“Beech burns best of all!”

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Posted 5 years ago

“Wood delivered ok. Had a phone call when the driver was at the house, I was away though. However we managed to get the delivery of wood sorted with a neighbour. It was just the xmas holidays, so one of those things. Driver was very accommodating on the phone. Wood is very good quality.”

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Posted 5 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews