The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,853 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,853 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and delivery people were very helpful.”

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Posted 3 years ago

“It's simple. A quality product. Great packaging and delivery at a great price. I've bought from them many times and will continue to!”

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Posted 3 years ago

“Fantastic service. Excellent wood, lights first time and lasts a long time. I've used this company several times now and will always get my firewood from them in the future. Looking forward to trying some of their other products.”

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Posted 3 years ago

“Unbelievable value, purchased a pack of B grade boards plus A grade posts for a large retaining wall project and whilst the planks arnt particularly regular on thickness none are split and I was going for a rustic look anyway so perfect fir my needs plus driver managed to put it right next to the job so no double handling either!”

The Luxury Wood Company 5 star review on 28th November 2021

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Posted 3 years ago

“Outstanding logs and delivery arrangements. This was the seventh time we have used this company.”

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Posted 3 years ago

“Good wood good burner good price will buy again”

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Posted 3 years ago

“As always the service was very good. The order over the phone was dealt with in a friendly and efficient manner and delivery was very prompt.”

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Posted 3 years ago

“The wood burns really well, the smell is wonderful, and the delivery was hassle-free and on the expected date. Many thanks for a cosy winter ahead!”

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Posted 3 years ago

“Delivery as expected, great product.”

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Posted 3 years ago

“I am a standing customer who has always been happy with the helpful girl on the telephone, the delivery has always been prompt . the wood great standard, Unfortunately, the last delivery for some reason had massive logs in it that would need to be axed before use. I am by no means young anymore just fortunate my son-in-law lives close by to do this for me. Not really what I have experienced in the past. Susan”

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Posted 3 years ago

“The product was as described, I was able to add an item. The customer team was very friendly and competent. Overall experience start to finish was really good.”

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Posted 3 years ago

“Good quality wood, packaged really well”

The Luxury Wood Company 5 star review on 15th November 2021

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Posted 3 years ago

“excellent product delivered promptly have used this company every year for the past six years and always get good service”

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Posted 3 years ago

“Excellent delivery. The driver could not have done more to get the order sorted and in the right place. Excellent wood as ever”

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Posted 3 years ago

“The best quality logs I have used. Always delivered on time and staff very helpful.”

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Posted 3 years ago

“Great service, excellent product and delivered on time”

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Posted 3 years ago

“Easy to order, pleasant and helpful, delivered on time. The driver made a big effort to unload near to the log shed .”

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Posted 3 years ago

“I bought oak posts and its nice .I will buy it again.”

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Posted 3 years ago

“As usual an excellent service”

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Posted 3 years ago

“Reliable and punctual delivery. Phone call confirmed delivery day which was helpful.”

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Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,853 reviews