The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,854 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality wood delivered on time. Thankyou.”

Helpful Report

Posted 7 years ago

Thank you Dorothy, the positive feedback is very welcome!

Posted 7 years ago

“Great wood and a great service!”

Helpful Report

Posted 7 years ago

Thank you Lynne, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Wonderful wood for my wood burner and very efficient delivery.”

Helpful Report

Posted 7 years ago

Thank you Rose, the positive feedback is very welcome!

Posted 7 years ago

“Good product delivered quickly”

Helpful Report

Posted 7 years ago

Thank you, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Great price and fast delivery”

Helpful Report

Posted 7 years ago

Thank you Andy, the positive feedback is very welcome!

Posted 7 years ago

“Excellent service delivery prompt good quality wood”

Helpful Report

Posted 7 years ago

Thank you Gary, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Simply the best. These logs burn very cleanly. We would certainly recommend the Luxury Wood Company and of course will be buying again!”

Helpful Report

Posted 7 years ago

Thank you Peter, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“This wood burns very well and there is a good range of sizes. Well packed on a sturdy pallet.”

Helpful Report

Posted 7 years ago

Thank you Rosamund, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Love the quality of the wood on our open fire. It burns really well and the coal we ordered with it is of really good quality too. Highly recommended and excellent delivery service too!”

Helpful Report

Posted 7 years ago

Thank you Colin, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Delivered when said”

Helpful Report

Posted 7 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“SWIFT DELIVERY OF DRY LOGS WELL PACKAGED ON A STURDY PALLET WITH A WATERPROOF COVERING,WHAT MORE COULD YOU ASK FOR.”

Helpful Report

Posted 7 years ago

Thank you David, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Good value for money and speedy delivery”

Helpful Report

Posted 7 years ago

Thank you Lee, the positive feedback is very welcome!

Posted 7 years ago

“Arranged delivery time. Great product”

Helpful Report

Posted 7 years ago

Thank you Peter, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Great company to deal with great service. I would highly recommend them.”

Helpful Report

Posted 7 years ago

Thank you, Peter, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Great quality wood, well-packed in a pallet that's just as good as a shed when covered. Will definitely source our wood from here again.”

Helpful Report

Posted 7 years ago

Thank you, Customer, the positive feedback is very welcome!

Posted 7 years ago

“Price plus quality. top class service.”

Helpful Report

Posted 7 years ago

Thank you Alan, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Great kiln dried ash burns bright and really hot Delivered at a time to suit us on a pallet that the driver managed to get in the garage. Second time used the luxury wood company will use again.”

Helpful Report

Posted 7 years ago

Thank you George, your positive feedback is very valuable for us! We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“We obtained the hardwood big heat logs as we have a large burner. Delivered efficiently & quickly. Burn hot & cleanly. We can keep them in over night with a very quick heat up when we turn up the stove. The large logs can be halved by giving a sharp tap, useful.”

Helpful Report

Posted 7 years ago

Thank you Clare, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Good value, efficient delivery, wood was well wrapped so completely dry.”

Helpful Report

Posted 7 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Well sized and good quality wood. A big special mention goes to the delivery driver who delivered the wood to the rear of my house (much further than they HAD to) great service from them!”

Helpful Report

Posted 7 years ago

Thank you Ian, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

The Luxury Wood Company is rated 4.5 based on 4,854 reviews