The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,854 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,854 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received the crate of oak logs and was very pleased with the logs, small issue dealt with very swiftly to my satisfaction, very satisfied. Ron S.”

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Posted 7 years ago

Thank you Ronald, the positive feedback is very welcome!

Posted 7 years ago

“Fantastic customer service! They arranged for my delivery on a convenient day with no quibble.”

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Posted 7 years ago

Thank you Karen, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Excellent service concerning delivery and ordering The wood itself burns like a treat !!! Very happy, hope to order again Thanks”

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Posted 7 years ago

Thank you Lee, the positive feedback is very welcome!

Posted 7 years ago

“The logs arrived on time and the driver was very helpful in getting them up the drive to my garage.”

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Posted 7 years ago

Thank you Pamela, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“The delivery was brilliant. He battled with a full crate up hill over some uneven stone surface to get the crate inside my garage . What a star”

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Posted 7 years ago

Thank you Adam, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“great product and excellent delivery man!”

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Posted 7 years ago

Thank you Sandra, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Excellent service from start to finish and as always premium wood. Never use anyone else.”

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Posted 7 years ago

Thank you Simon, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“Fast efficient , great quality as ordered !”

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Posted 7 years ago

Thank you, the positive feedback is very welcome!

Posted 7 years ago

“Excellent quality wood logs, excellent friendly service, and excellent value for money. Excellent all ways round!”

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Posted 7 years ago

Thank you Graham, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“I ordered 2 pallets of coal on 2 separate orders on Tuesday night and Wednesday morning they managed to team them up and they were delivered together Thursday afternoon to a Scottish island. Awesome service and delivery.”

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Posted 7 years ago

Thank you Gary, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“good delivery and great wood for my log burning stove”

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Posted 7 years ago

Thank you, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“The products are always of high quality, the prices are fair, not the cheapest but you get what you pay for. Delivery by our local courier is always fast and friendly.”

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Posted 7 years ago

Thank you Gordon, the positive feedback is very welcome!

Posted 7 years ago

“Excellent service”

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Posted 7 years ago

Thank you Christine, we appreciate the positive comments and look forward to hearing from you soon!

Posted 7 years ago

“Quality wood, efficient service and good value.”

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Posted 7 years ago

Thank you, and be assured we will do everything we can to make sure your next order with us is also a positive experience!

Posted 7 years ago

“Ordering was very simple, uncomplicated and fast. Delivery happened when they said it would and the product was first class. Recommended to a friend who was also very impressed. Have used previously and would definitely use again, without a doubt.”

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Posted 7 years ago

Thank you Colin, your positive feedback is very valuable for us. We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

“The driver had trouble getting to the road, but he took off and brought by trolley down the road. Logs good and great service.”

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Posted 7 years ago

Thank you George, the positive feedback is very welcome!

Posted 7 years ago

“Best wood I have ever had.”

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Posted 7 years ago

We are very happy to hear that you love our products. Thank you.

Posted 7 years ago

“The logs arrived in a short time and in good condition ready for storage for the winter.”

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Posted 7 years ago

Thank you. The positive feedback is very welcome!

Posted 7 years ago

“Easy to order.arrived on time . delivery guy a dream to deal with. Wood perfect.cheers all involved. Willie.😊”

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Posted 7 years ago

Thank you William, your positive feedback is very valuable for us.

Posted 7 years ago

“Have used luxury wood company many times. Good ,reliable service,never a problem that can’ be solved. Delivery drivers always on time and very helpful. Thanks.”

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Posted 7 years ago

We are very happy to hear that you love our products and our customer service is on an excellent level.

Posted 7 years ago

The Luxury Wood Company is rated 4.5 based on 4,854 reviews