The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,883 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,883 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very pleased with the quality of the wood we had delivered, it is very dry. The person delivering was courteous and did his best to get it as close to the house as possible despite our difficult access.”

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Posted 4 years ago

“Great value and the wood was delivered directly into my garage. We'll packaged so no chance of being knocked on the head with some wood!”

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Posted 4 years ago

“very pleased with purchased well covered will order again”

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Posted 4 years ago

“As always an excellent service. Good quality wood and would recommend this company and delivery service. Thank you”

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Posted 4 years ago

“We're delighted with the product, its delivery and ease of ordering. We were, however, disappointed to see how the cost of the same product was £50 (22%) dearer than my previous order. Almost a temptation to "shop around"”

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Posted 4 years ago

“Very good communication and excellent product thanks”

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Posted 4 years ago

“Reliable, dependable service. Friendly delivery service.”

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Posted 4 years ago

“The wood fantastic fast delivery really good company only thing is I had to carry it myself to my house as the driver could not get round on the road it was really heavy I was going to give the driver some money but didn't anyway you are a good company great quality wood but I would not like to have to carry it by myself again”

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Posted 4 years ago

“Excellent service. Delivery very quick and efficient.”

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Posted 4 years ago

“Quite honestly stunned by the quality of the timber. I bought the ‘sleepers’ for raised beds and expected cracked and ‘second rate’ wood for the price. Nothing could be further from the truth. Heavy, solid and unbelievable value for money, cheaper than scaffold boards in solid oak! I will be ordering more.”

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Posted 4 years ago

“Good service and excellent product at a competitive price .....30 X 2400 X 50mm Green oak sleepers delivered and offloaded without a hitch.”

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Posted 4 years ago

“Great service for great products”

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Posted 4 years ago

“Ruff wood blocks are great value and easy to store. I would recommend this supplier.”

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Posted 4 years ago

“Always good wood and the pallet delivery they use has an electric pump truck which makes getting it into the garage easy.”

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Posted 4 years ago

“Ordered wood on 4 Oct arrived 23 Oct after 2 attempts. One instance the lorry driver arrived with no wood as it was on another lorry”

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Posted 4 years ago

“Theses logs are fantastic,the only problem is that this company doesn’t give you vouchers.I have theses logs for a good 5 years.thank you”

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Posted 4 years ago

“Easy to order, well packaged and delivered on time.”

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Posted 4 years ago

“Excellent quality wood. Have ordered many times before and always delivers fast. Only complaint this last time is that logs are larger than before, and many will gave to be cut before putting in the stove, which is a big problem for modern, small stoves. They need to adjust the size or I suspect they’ll have more complaints like this.”

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Posted 4 years ago

“Communication with myself poor Communication between LWC and Pallex extremely poor Communication from Pallex re delivery details contradictory and more or less useless Goods not delivered within 10 days promised on website It was pure chance that I was at home when the delivery came This would have been a total nightmare if I had been working away from home.”

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Posted 4 years ago

“Very pleased with the service. My order arrived in the time stated and I am pleased with the quality of the wood. The local courier used was helpful and kept me posted on progress of the order and delivery.”

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Posted 4 years ago

The Luxury Wood Company is rated 4.5 based on 4,883 reviews