The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,852 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,852 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 16th September 2023

143

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sleepers are brilliant, excellent quality and a reasonable price. What name this extra special was the delivery the gentleman that came to deliver was amazing interactive with our 2 young daughters who where bored from waiting in but they loved seeing the truck and chatting to the gentleman, thanks do much.”

The Luxury Wood Company 5 star review on 26th August 2023

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Posted 1 year ago

“Excellent service again from The Luxury Wood Company. The product I purchased (fuel logs) was great from a quality perspective. The ordering was easy as was the delivery.”

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Posted 1 year ago

“No problems. Very helpful and 30 l bags very convenient to move”

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Posted 1 year ago

“Bought a crate of Ash this time, as last years was excellent quality and burnt well. Recommend this supplier for quality and speed of delivery, shame the price of wood increased inlin3 with other energy prices, but it's the same everywhere. I have found this suppliers prices to be broadly good if not slightly better than most and their products are excellent.”

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Posted 1 year ago

“I have been buying my wood from The luxury wood company for a number of year's and I have not been let down, it's even better when I can get the wood at the right time. (sale) Delivery is always on time and I always get notified when it is in the way, the delivery person is always helpful. 👍”

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Posted 1 year ago

“I can't thank you enough, l had a delivery slot to fit in to my shift pattern, and you completed that. Driver was great and helpful. I would recommend your compant to anyone. Thank you”

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Posted 1 year ago

“Very good service on the phone and with the delivery, will use again.”

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Posted 1 year ago

“I’ve returned to Luxury Wood Company for my logs after trying other cheaper alternatives. They’re actually very competitively priced and the quality of logs is far greater than local suppliers . Would definitely recommend to friends and family”

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Posted 1 year ago

“Always had good service over the years.”

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Posted 1 year ago

“Ordered the largest crate of kiln dried ash and delivered quickly and efficiently with a telephone call to confirm delivery date. Delivered on pallets to kerbside with no problems. Wood tightly packed in crate to maximise quantity and consistent sizes up to the ordered size so will fit in my wood burner. Stocked up now for winter.”

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Posted 1 year ago

“Very good quality logs, delivered quickly and well crated.”

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Posted 1 year ago

“Always had good service from Company. Had problem with delivery as driver reluctant to drive into our close. Eventually he did drive in. Never had this problem in all the years I’ve used your Company.”

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Posted 1 year ago

“As usual great logs, on time can't complain (wish they were a bit cheaper!) but brilliant logs, thank you cheers”

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Posted 1 year ago

“Great company, ordered many times from them, the products are always as described and arrive in good time. Would highly recommend.”

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Posted 1 year ago

“Ordered many times from Luxury Wood, never had a problem, always prompt delivery and product first class”

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Posted 1 year ago

“Excellent service with prompt delivery, I got exactly what I asked for.”

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Posted 1 year ago

“Very neatly packed and delivered by a helpful young man.”

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Posted 1 year ago

“Great price and quality I would certainly use them again I was allowed to collect (4 lengths of Oak Boards) which saved me some money too 10/10”

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Posted 1 year ago

“Great service delivery driver very helpful. Phoned as I was not in. Recieved an Email but never arrived until after 1100 on the day telling me delivery was due that day.”

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Posted 1 year ago

“Great value for money, per pallet, per kilo and per lt burn's excellent and comes bone dry on arrival due to the wrapping. I will be buying again. Easily the best I've bought from. Thank you.”

The Luxury Wood Company 5 star review on 14th August 2023

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Posted 1 year ago

The Luxury Wood Company is rated 4.5 based on 4,852 reviews