The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service as usual”

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Posted 2 years ago

“Order to delivery was seamless. Contacted by the transport company within days of placing my order to arrange a delivery date. Driver turned up on the agreed date, very helpful. Oak logs as described with a good mix of sizes, I've used this company several times and always happy with them”

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Posted 2 years ago

“Most obliging and A+”

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Posted 2 years ago

“Exactly as described & looks like a very good quality oak, plus delivered as arranged, so thank you!”

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Posted 2 years ago

“Excellent service, great quality and delivered earlier than expected. Would highly recommend them.”

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Posted 2 years ago

“Efficient, polite, prompt”

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Posted 2 years ago

“What a joy to receive my winter logs.For the past three years I have been asking for the carrier to ensure that an electric trolley was on board to help move the logs to my store.This was to assist with pushing the pallets up a slight slope.Hence two large pallets of logs were delivered on time and delivery Was completed in 15 minuets. Oh! And the logs look to be the usual high quality.”

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Posted 2 years ago

“Good Quality and Quantity of logs well packed in a sturdy Palleted lot. Delivered on time by a good driver who was very helpful in placing it exactly as needed.”

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Posted 2 years ago

“No complaints delivery was good and packaging was excellent. If burns well will order again .”

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Posted 2 years ago

“WELL PACKED WILL USE AGAIN”

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Posted 2 years ago

“Well chuffed with the wood we received. I'm looking to our formica table tops to real wood and love the fact that this can be done for a fraction of the price whilst providing a good quality looking oak table. thank you. Photos to follow.”

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Posted 2 years ago

“Excellent and fast service from order to delivery.”

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Posted 2 years ago

“Easy to order quick delivery”

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Posted 2 years ago

“Bought the wood for a gazebo. Great value and really pleased with the rustic look. Delivery within 5 days.”

The Luxury Wood Company 5 star review on 18th July 2023

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Posted 2 years ago

“A happy repeat customer.”

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Posted 2 years ago

“Ordered wood delivered quickly, efficiently and driver was brilliant in helping with unloading.”

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Posted 2 years ago

“Oak sleepers arrived when they said it would. Delivery driver was helpful with a can do attitude and the cost was competitive. Will definitely use again as I need to order additional components for a custom built fence.”

The Luxury Wood Company 5 star review on 8th July 2023

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Posted 2 years ago

“Very good,value for money.”

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Posted 2 years ago

“Second order from LWC, to allow me to finish the garden project started last year. Great prices, and good quality oak. Had sleepers, planks and posts this time. last order has weathered well and hasn't split / cracked, so well pleased. Communication re the delivery was really good as well and everything was delivered on time and carefully located so we could still put the car on the drive. Would recommend”

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Posted 2 years ago

“Used Luxury Wood a few times now and they're easy to deal with, supply decent quality wood and use friendly and helpful drivers. All good.”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews