The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, prompt delivery”

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Posted 2 years ago

“Great shop, great material. I searched for everything but a price like that I couldn't find anywhere. Fantastic oak boards, but also better quality wooden boards than other shops. I will reorder from you”

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Posted 2 years ago

“Very happy .wood looks very good . Excellant service thankyou .”

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Posted 2 years ago

“Material received within 2 working days from receipt of the order. Great product and the delivery driver James was very helpful and accommodating, good representative of the company.”

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Posted 2 years ago

“Received order quickly. All products are exactly as stated on the website. I will buy again from this company”

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Posted 2 years ago

“Reliable supplier with carrier who took a lot of care to put the pallet convenient for me. A generous quantity of bark mulch with only a few stray larger pieces and wood chunks, no problem.”

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Posted 2 years ago

“Excellant service easy to use ordering system product excellant as discribed Timely delivery”

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Posted 2 years ago

“Very good price for a beautiful piece of wood. Ordering was easy, customer service was good (t/c and email) and the delivery driver was very helpful. Very good experience would buy from them again. The wood is now a beautiful table”

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Posted 2 years ago

“Great price and quick delivery. Helpful delivery guy, very satisfied. Thanks”

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Posted 2 years ago

“Absolutely brilliant. Great price, excellent communication throughout the order and delivery process. Delivery arrived quicker than expected and the driver was really helpful”

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Posted 2 years ago

“Very pleased with the sleepers had them cut to size (a nice option) saved a lot of work made 2 nice raised beds . Haven't had time to start the Pergola but very good posts . Really good delivery driver went out his way to put it where I wanted 😊”

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Posted 2 years ago

“Good price and service say no more”

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Posted 2 years ago

“Excellent service & product”

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Posted 2 years ago

“Always great service, great product. Used them many times will continue to. Very good”

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Posted 2 years ago

“Good dry oak logs. Quick delivery and a lower summer price too. Fourth year of using The Luxury Wood Company with no problems.”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“The whole process was smooth from the start, with checking logistics that they would be able to delivery, being kept up-to-date on delivery and the arrival exactly as planned. My daughter and I laid them that afternoon and they look amazing! Great price would definitely recommend the luxury wood company.”

The Luxury Wood Company 5 star review on 31st August 2023

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Posted 2 years ago

“A good product delivered on time, no contamination just bark”

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Posted 2 years ago

“Had a full crate of birch kiln dried logs. The order was easy to complete online, delivered and pleased with the quality of logs.”

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Posted 2 years ago

“Nice products, great delivery comms, highly recommended”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews