The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service good clean wood well packed and value for money highly recommend.”

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Posted 1 year ago

“I ordered a pallet of ash logs as it seemed the best price on the net – although given how people offer different size loads at various price points it's not easy to calculate. What was pleasing was that when the logs arrived I was surprised at the weight of each bag – meaning the wood was very dense – which is a good thing.”

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Posted 1 year ago

“Good quality wood, good service and a good delivery. I wouldn't go anywhere else.”

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Posted 1 year ago

“Competitive price, wood nice and dry and helpfully in lots of sizes do you can build up your stove quickly. Recommended!”

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Posted 1 year ago

“The custom has been brilliant thank you”

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Posted 1 year ago

“Hi the logs burn really well ,there is a mix of larger and small logs I have bought from LWCo for several years and will carry on buying from them /you”

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Posted 1 year ago

“Great customer service, you can easily speak to a real person, add delivery notes which are passed on to the delivery agent. Delivery was also excellent, fast, no problems, driver phoned me shortly before arrival too. I bought 30nets of birch logs which are good quality. All over great service”

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Posted 1 year ago

“Best price. Prompt delivery.”

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Posted 1 year ago

Dear John, Thank you for the amazing review! Kind regards, The LWC

Posted 1 year ago

“Good price great service 👍”

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Posted 1 year ago

Dear Matthew, Thank you so much for the flying review! Kind regards, The LWC

Posted 1 year ago

“Excellent quality, service and delivery. Couldn’t be happier! I ordered wood pellets”

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Posted 1 year ago

Dear Debby, We are very grateful for your kind words and can't wait to serve you again! Kind regards, The LWC

Posted 1 year ago

“I have used this company before, the wood is of good quality with good flame picture. It is delivered on a pallet, which is protected from the rain. Once it is offloaded I break up the pallet to use as kindling. The minor issue I had this year was the delivery company rang me on the day to let me know it was on its way for delivery,usually I get a little notice.”

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Posted 2 years ago

“We have always had excellent service from this company and the wood is always top class. Thank you .”

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Posted 2 years ago

“Easy website to order, easy to arrange delivery & delivery went smoothly with friendly driver”

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Posted 2 years ago

“Top choice all round for excellent wood, ease of ordering with friendly and efficient staff, price and the totally waterproof wrapped wood delivery. Would highly recommend and will continue to be a customer.”

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Posted 2 years ago

“Oak timber as described, delivery a little late! Should have been am , arrived 17.40. Can't be in Scotland and Yorkshire at the same time!”

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Posted 2 years ago

“We were away when the logs arrived. The pallets were placed in the perfect position not to block the access on our return. Never bought stacked logs before but it does seem a fairer way of selling them rather than loose. The packing was robust and sealed. It had rained plus a topping of Sahara sand! Moisture content c. 14%. There is also the bonus of rustic shelving made from the pallet wood! Very happy and will buy again.”

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Posted 2 years ago

“It was an easy experience, fast delivery and really good support :)”

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Posted 2 years ago

“We trust their products. Excellent service. Thank you!”

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Posted 2 years ago

“Good service good product”

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Posted 2 years ago

“Very happy with the wood I ordered also the driver was excellent thoughtful and very helpful and I wood definitely use the luxury wood company again”

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Posted 2 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews