The Luxury Wood Company Reviews

Name: The Luxury Wood Company
Address: Dawes Lane, Scunthorpe, Lincolnshire
Rating: 4.53

4.5 Rating 4,858 Reviews

88 %

of reviewers recommend The Luxury Wood Company

4.5

Based on 4,858 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Luxury Wood Company:

The Luxury Wood Company supplies premium kiln dried hardwood firewood and wood pellets on a nationwide free-delivery basis. Our wood is kiln dried and of the highest quality available in the UK.

Visit Website

Phone:

0115 697 1118

Email:

info@luxurywood.co.uk

Location:

Dawes Lane,
Scunthorpe
Lincolnshire
DN15 6UW

The Luxury Wood Company 5 star review on 20th September 2025

144

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, very helpful on the phone, delivered earlier than planned just a good easy company to work with.”

Helpful Report

Posted 3 years ago

“Excellent product and delivery driver very friendly and helpful.”

Helpful Report

Posted 3 years ago

“Dependable service. Great wood - ready to burn.”

Helpful Report

Posted 3 years ago

“Excellent quality wood and service. As I live only 4 miles away I collect my orders. I would prefer an option for collecting on the online order form”

Helpful Report

Posted 3 years ago

“Brilliant larch decking boards highly recommended definitely use again”

Helpful Report

Posted 3 years ago

“Top quality wood, delivered on time!”

Helpful Report

Posted 3 years ago

“The standard of the wooden logs are excellent 👌. The prices are very good and the delivery was very quick. A very good company to deal with. Won't be going anywhere else”

Helpful Report

Posted 3 years ago

“Excellent wood and delivery was perfect. I have bought a lot of wood from this company and I can highly recommend them”

Helpful Report

Posted 3 years ago

“I have made multiple purchases of the kiln dried oak logs, they are an outstanding fuel for a log burner. LWC are a most reputable supplier of firewood, delivery is prompt. Prices have risen but that is the case across the firewood industry.”

Helpful Report

Posted 3 years ago

“Good quality. No big bends or cracks I can recommend.”

Helpful Report

Posted 3 years ago

“I ordered a number of different items and all arrived in good condition. The delivery date was messed up but that was by the delivery company not The Luxury Wood Co. and, when it was delivered the driver was very helpful so just one of those things.”

Helpful Report

Posted 3 years ago

“Delivered on time and driver/offloaded could not have been more helpful Quality of sleepers is superb”

Helpful Report

Posted 3 years ago

“Very professional, excellent quality and service. Just wish I lived closer so the delivery costs were less !”

Helpful Report

Posted 3 years ago

“Good choice of good quality wood and good delivery team”

Helpful Report

Posted 3 years ago

“Excellent service! Pleasant and professional! Will be using again.”

Helpful Report

Posted 3 years ago

“Everything was excellent from the ladies I spoke to on ordering to the exact timing of the delivery driver.Will be ordering from you again because everything was spot on Thankyou”

Helpful Report

Posted 3 years ago

“Good service delivery on time product as described. Would recommend to anyone”

Helpful Report

Posted 3 years ago

“Great Service from Luxury Wood Company. It a great product that burns really well in my wood burner providing plenty of heat. The delivery driver delivered straight into my garage which is going to be helpful during the winter not having to go outside to collect fresh wood. Thank you.”

Helpful Report

Posted 3 years ago

“Usual quick and efficient service. Good quality wood, good price, prompt delivery by helpful driver. Thanks!”

Helpful Report

Posted 3 years ago

“I have been a customer of this company for seven years and have always been extremely pleased with both the quality and size of the logs and efficient delivery service.”

Helpful Report

Posted 3 years ago

The Luxury Wood Company is rated 4.5 based on 4,858 reviews