Easy Light Bulbs Reviews

Name: Easy Light Bulbs
Address: Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN, Baldock
Rating: 4.76

4.8 Rating 12,889 Reviews

95 %

of reviewers recommend Easy Light Bulbs

4.8

Based on 12,889 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Easy Light Bulbs:

UK's number 1 rated website for all Light Bulbs and associated Control Gear

Visit Website

Phone:

0800 1313 003

Email:

sales@lampco.co.uk

Location:

Easy Light Bulbs. Unit 4, Ashville Trading Estate Royston Road Baldock Hertfordshire SG7 6NN
Baldock
SG7 6NN

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Easy Light Bulbs 5 star review on 10th May 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything about the online process was easy... except my bulbs (ordered 11 days ago) never arrived so am currently out of pocket :(”

Helpful Report

Posted 5 years ago

“Still waiting for my last order as out of stock until January”

Helpful Report

Posted 5 years ago

Hi Jim, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we had advised you as soon as possible about the delay on the item ordered. We will get them to you as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 5 years ago

“Item sent didn't match picture on website. Same code but totally different product. Told picture was wrong and to send purchase back for refund. Freepost address supplied.”

Helpful Report

Posted 5 years ago

Hi , Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 5 years ago

“I haven't yet received my order”

Helpful Report

Posted 5 years ago

Hi Kate, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However it does appear that you have encounter a problem with this item in the post, we are shipping Free From Charge replacements for you today. And can only apologies on behalf of Royal Mail. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 5 years ago

“Ordered two fly zapper tubes. One working and one not. Emailed same day then a few days later. No response to my two emails yet.”

Helpful Report

Posted 6 years ago

Hi Martin, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However it does appear that you have encounter a problem with this item? and we have despatch replacements for you. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“One lamp of pair for insect caqtcher causing problems when deivered. Easy Light said it was control unit. I changed both new bulbs for different make and no problem. Not great service will not be using again.”

Helpful Report

Posted 6 years ago

Hi Eddie, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However it does appear that you have encounter a problem with this item? If you wish to return them to us, we will refund you without an issue. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“Web site is good and user friendly. Prices are adequate. Transit time to the United States is WAY to long. I would have preferred to pay a higher shipping charge and to have these shipped using FED-EX or TNT so that they would have arrived here in 2-days instead of 2-4 weeks.”

Helpful Report

Posted 6 years ago

Hi Rick, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have shipped your item via tracked via One World Express and it is currently at the delivery depot waiting to go out on the van. but again as per the charge on the website this is for a standard delivery. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“In January I ordered the bulbs, paid for them, had my order accepted then received an email that you had not got any, and I must wait until the first week of February, perhaps, to receive them............... And now you expect a good review for something that has yet to be despatched.......?”

Helpful Report

Posted 6 years ago

Hi Philip, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you to advise that the stock level is show online and if out of stock it states 'Awaiting stock', our team emailed you the very next morning to advise of the delivery situation? And as per most websites its payment at point of purchase! please let us know as soon as possible if you wish for us to cancel and refund your order? Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“The delivery was slow but free. We erected a 30ft scaffolding to fit your new bulb in a ceiling fitting in our church. When tested it worked normally, but after we removed the scaffolding (30 minutes work) the bulb failed to light. We will have to go through the whole process again to find out what went wrong. Not a satisfactory experience. If you send me your email address I will let you know what we find, but I expect the bulb to be blown. This has not happened before in 40 years of lighting the church.”

Helpful Report

Posted 6 years ago

Hi Ken, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we are looking into this for you and will be back as soon as possible regarding getting a replacement out to you. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“The back end customer service was very good but I was only disappointed upon arrival of receiving "Cool Daylight" blue tinted instead of plain "Daylight" bulbs as required. The bulb listing on the site did not advise me that they are in a blue tint. Please can someone from ELB contact me to rectify or compensate. Stock Code: F18T8-86BX-OS Description: One box of 25 pieces 18w T8 Osram Daylight/865 600mm Fluorescent Tube - 6500 Kelvin - L18865”

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Posted 6 years ago

Hi Ed, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you to advise the colour difference and perhaps a different temperature might be needed? please let us know as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“I would like to review this product but I haven't received them yet.”

Helpful Report

Posted 6 years ago

Hi Daniel, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you 07.01.19 regarding a slight delay regarding out of stock, goods were despatch via standard Royal service 09.01.19. if you still have not receive if you can lat us know, we can sort out replacements for you? please let us know as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“i purchased 2 halogen light bulbs over a week ago, got them fine, put the bulb in my fire and it lasted 3 days, the second one is still going thankyou...”

Helpful Report

Posted 6 years ago

Hi Malcolm, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you regarding the voltage ordered to see if this is where the problem is happening, please let us know as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“I ordered 10 bright white light bulbs and got 5 and 5 warm white looks good don’t it.”

Helpful Report

Posted 6 years ago

Hi Brenda, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you regarding the item ordered, if you can advise us as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“Placed order and paid in full by card - then told by delayed e-mail they were out of stock and a month lead-in before my requirements would be available Checked availability online only to see 10 pack as ordered were in stock but singles were out of stock - on phone enquiry told there was a glitch with your website I think it is poor to take money on card payment when you know there is such a delay”

Helpful Report

Posted 6 years ago

Hi Christopher, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However all websites are payment at point of purchase and it did show the item as being out of stock at that time. Sadly the problem with the pack listing is being looked into! We did email as soon as the order was processed to advise the delay. If you would like us to cancel down and refund the order this would not be a problem, please let us know as soon as possible. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“Sent wrong size ordered 9in sent me 8in.”

Helpful Report

Posted 6 years ago

Hi Thomas, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However to advise we have emailed you 02.11.18 and do not appear to have received a reply to our help?. If you have any questions, please feel free to contact us. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“Unfortunately only 2 of the bulbs were working when they arrived and when checking my bank account 2 payments had gone out for the purchase of the light bulbs”

Helpful Report

Posted 6 years ago

Hi Hazel, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However to advise we have just emailed you and dispatching replacements tonight. If you have any questions, please feel free to contact us. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 6 years ago

“The lights bulbs you sent blew within days of me using them in the lamps.”

Helpful Report

Posted 7 years ago

Hi, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you regarding the issue and are awaiting a reply. If you have any questions, please feel free to contact us. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“I think it may be my fault but the 50wM89-CA bulbs were much dimmer than my existing 20w bulbs. Your helpful adviser told me that it may be the voltage as the 20w bulbs are probably 12v rather than 24w and he suggested I try the M74-CA instead. All very confusing!”

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Posted 7 years ago

Hi Roger, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have tried to explain that perhaps your circuit is running 12v instead of 24v, the lamps ordered are 24v and would appear dim on when being run on 12v, this the reason for them suggesting M74 as that is a 12v 50w Caspule. If you have any questions, please feel free to contact us. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“The only light bulbs I have bought recently were from Casell Lighting, at least that was their e-mail reply address. I'm assuming you are the same company. As I said yesterday in my e-mail, one tube was faulty. I requested a replacement and enquired as to whether you required the faulty tube returned. Order Reference L1091284W”

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Posted 7 years ago

Hi Paul, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! However we have emailed you to advise that there is a free from charge replacement leaving us today. We apologize for one of the items arriving damaged. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

“I ordered the wrong size bulb. The bayonet fitting was too small. I’m not sure this was clear from the description given online. I have been offered a refund when I return them.”

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Posted 7 years ago

Hi Penelope, Thanks for the 2 star review it's greatly appreciated although we are mortified that it was not 5 stars (Sad face Emoji). Normally we would ask what we could have done better to gain the elusive 3rd,4th & 5th stars! But the description online was for a small bayonet SBC/BA15d fitting?. Perhaps we can gain a 5* review later down the line. Best wishes from all here at the Easy-Lightbulbs Team

Posted 7 years ago

Easy Light Bulbs is rated 4.8 based on 12,889 reviews