The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,398 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,398 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th March 2024

S FINLAN

The Incubator Shop 5 star review on 29th August 2023

Little Urchins Hedgehog Rescue

The Incubator Shop 5 star review on 15th July 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service is excellant”

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Posted 1 year ago

Thanks so much for the awesome 5-star rating David! We really appreciate your positive feedback. We're glad that you think our service is excellent. Your support means a lot to us and we hope to see you again soon!

Posted 1 year ago

“On phoning the incubator shop I explained the problem with my Rcom 50 and was assured the fault was a broken down membrane switch. I then ordered a new one which arrived two days later.I was told that there was a video on u tube explaining the procedure on replacing it which I found very useful.The machine now running how it should a big thank you the incubator shop.”

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Posted 1 year ago

Thank you very much Mark for your kind 5 star rating of The Incubator Shop! We are so happy your machine is now running as it should. We look forward to serving you again soon.

Posted 1 year ago

“Crazy fast delivery.”

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Posted 1 year ago

“Customer services of this company is second to none. So helpful and friendly.”

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Posted 1 year ago

“Cannot fault the service arrived ahead of forecast delivery date, packaged well and I have 12 duckling sitting under it now. Thanks”

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Posted 1 year ago

“I have used this retailer twice now and on both occasions have sought their advice beforehand. On both occasions they responded to my queries very promptly (within a couple of hours) enabling me to ensure I was ordering the correct item for the purpose I needed. The products have been as described and of good quality. I have been really impressed with their customer service.”

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Posted 1 year ago

Thank you so much for your 5 star rating of The Incubator Shop, Ian! I'm so glad to hear that you've been able to order the correct items with the help of our customer service team. I'm also very pleased that the products have met your expectations in regards to quality. We thank you for being a repeating customer, as it means a lot to us!

Posted 1 year ago

“Very impressed with how quickly I received my order. Will definitely use your services again.”

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Posted 1 year ago

“Good quality great incubator easy to use”

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Posted 1 year ago

“Very helpful and knowledgeable, clear, easy to use website, speedy delivery.”

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Posted 1 year ago

“The best service ever got the items in good shape good packaging, needed some advice emailed the team. And the response time was superb. Can't fault then my quail eggs are twisting and turning 😁”

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Posted 1 year ago

“Ordered for a relative, item arrived promptly”

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Posted 1 year ago

“Suro 20 incubator old but in very good order not controlling heat. After phoning all sorts of people I managed to get in touch with the Incubator Shop. Sensors for this model are no longer made and they advised a new circuit board. Other businesses just tried to sell me a new incubator. Very knowledgeable people, great service , correct advice - arrived rapidly- fitted and fired up and working again. This is a really good company.”

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Posted 1 year ago

Thank you for your kind review of The Incubator Shop. It's great to hear that our knowledgeable staff and fast service was able to help you get your Rcom 20 incubator back up and running and that you were able to find the correct advice here. We truly appreciate your 5 star rating!

Posted 1 year ago

“Fabulous service. Delivered super quickly. Adequate space for 4 emu eggs. Recommended.”

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Posted 1 year ago

“Fast delivery and a great price. Thank you”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Absolutely first class service as usual. Item delivered the following day.”

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Posted 1 year ago

“I was really impressed with the whole process and swift delivery”

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Posted 1 year ago

“It was easy to order the incubator which was delivered in 3 days.”

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Posted 1 year ago

“Bought our 3rd Maxi 24 EX. Absolutely brilliant buy. We bought a cheap incubator once! Never again. Long Live Brinsea”

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Posted 1 year ago

“When phoning the shop you can talk to a person. Not only that, that person has product knowledge. How refreshing in these times . I received advice as to the best product for me. Placed an order and the incubator arrived the next day. I am incubating goose eggs and some machines are more suitable than others.”

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Posted 1 year ago

The Incubator Shop is rated 4.9 based on 3,398 reviews