The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,561 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,561 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

Write Your review

Tell us how The Incubator Shop made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Incubator Shop 5 star review on 31st July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service even called me at home”

Helpful Report

Posted 1 year ago

“The incubator came very quickly. The Brinsea low room temperature alarm is driving me crazy - no I'm not going to turn the heating on just to stop it! - but that's no fault of the Incubator Shop!!”

Helpful Report

Posted 1 year ago

Thank you your review. We've sent you an email with some helpful tips to hopefully get that pesky room temperature alarm to stop, without turning your heating on! Thank you again. Bronti.

Posted 1 year ago

“great service www.manchesterpestcontrol.co.uk”

Helpful Report

Posted 1 year ago

“Excellent and well made product. Very quick service and prompt delivery.”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Yet again, can't fault anything. Products great, needed to replace a part this time, easy to find, order & fit, and arrived earlier than advised too!”

Helpful Report

Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Great service,I managed to order 2 of the same egg quadrant sets rang them they stopped second order and refunded me strait away ,very impressed with thier customer service. Item sent quickly packed with care highly recommend”

Helpful Report

Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Very easy process from start to finish ! Also prompt despatch if item .”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Excellent Service - many thanks”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Bought this as my old one stopped working and it was easy to put together and setup,and is working great.”

Helpful Report

Posted 1 year ago

“Very helpful salesperson who knows the parts she’s selling. Thank you.”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Will always purchase poultry items through the incubator shop , aftercare and advice brilliant”

Helpful Report

Posted 1 year ago

“Amazing quick delivery the next day, well packed. I will order from them again for sure.”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Very good advice was given and sorted out my issue, very good fast delivery. Would recommend and use again.”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“I was having a problem with my Rcom brooder. I contacted the incubator shop and spoke with Bronti who gave me some great tech advice and directed me to the correct spares to help me fix the problem. The spares were dispatched and delivered very quickly. Great service and support Many thanks”

Helpful Report

Posted 1 year ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 1 year ago

“Excellent customer service. Responded immediately to my delivery query. Fast and efficient. Would definately use again and can highly recommend.”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Dispatched super quick, thank you!”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Very quick postage, beautifully packaged and quality item as always, and you know help and advice are always available if you need it”

Helpful Report

Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“I bought a brooder kit form here 2 years ago which has served me perfectly, we currently have a batch of quail in it now. But we had an accidental hatch by the worlds most rubbish parents and desperately needed a 2nd brooder. I tried locally to get one the same day but nothing. I managed to order at the incubator shop with minutes to spare and also phoned to make sure it would arrive next day. The lady on the phone was extremely helpful and within minutes my order was dispatched and arrived very quickly and very well packaged. Really can't ask for any more than that”

Helpful Report

Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Arrived in two days”

Helpful Report

Posted 1 year ago

“Had an issue with an incubator I purchased in 2021, contacted them this year (2025) and Bronti swiftly replied and sent me out a replacement part which solved my issue instantly. Excellent customer service from Bronti and the 3 incubators I have ordered from here have all been delivered quickly and at a very reasonable price.”

Helpful Report

Posted 1 year ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 1 year ago

The Incubator Shop is rated 4.9 based on 3,561 reviews