The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,406 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,406 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 5th May 2024

Mrs Janet E Brown

The Incubator Shop 5 star review on 12th March 2024

S FINLAN

The Incubator Shop 5 star review on 29th August 2023

Little Urchins Hedgehog Rescue

The Incubator Shop 5 star review on 15th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had issues with ordering but the team were very helpful and once I changed browser the issue was resolved. my item was shipped immediately and arrived very quickly in very secure packaging. would definitely recommend”

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Posted 1 year ago

“As always, supplied my Brinsea order with polite, prompt efficiency. Will continue to recommend both The Incubator Shop and Brinsea incubators at every opportunity.”

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Posted 1 year ago

“Superb company to deal with, efficient and prompt service”

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Posted 1 year ago

“I have recently bought a nebuliser from The Incubator Shop. Very easy to order and very quick delivery. Thank you.”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Quick and easy purchase. Delivery exceeded expectations and so nice to have a little goody bag. All items very well packed and incubator is perfect for my impending litter of 9 English znulldigs. Thank you”

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Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Very fast efficient service. Goods as described.”

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Posted 1 year ago

“Everything very well organised and delivery very efficient Exception service Thankyou”

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Posted 1 year ago

“Excellent service always”

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Posted 1 year ago

“Had a small issue as they sent me the wrong one. Very responsive to say they will replace. And replaced immediately very good service”

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Posted 1 year ago

“Super speedy delivery. Great, good quality product. Would recommend”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“First class customer service. Incubator came with 2 sections the same in the box instead of 2 different. Emailed on Friday correct one delivered on Monday evening. Can not fault.”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“The detailed advice that I received in reply to my questions from Bronti at the Incubator Shop was excellent. Very, very helpful. Products arrived in a very good time, highly recommend this business!”

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Posted 1 year ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 1 year ago

“Always have excellent faultless customer service- thank you”

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Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Very fast and smooth transaction, and the item was very well packaged. Really good customer service.”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Brooder has not arrived yet did think it would be sooner since I paid extra shipping”

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Posted 1 year ago

Hello and thank you for your review. I am sorry to hear you have not yet received your order. Upon looking into it further, I can see you placed your order on the 24th of August and it was dispatched the following working day with DPD to be delivered within 3 working days. Having checked the tracking it shows the order was delivered on Monday the 29th of August. I have sent you an email so we can check some details with you to ensure the order has been successfully delivered. If you don't receive this email please check your junk mail. We are always happy to help and always aim to resolve any issues as soon as possible. Best Wishes Bronti The Incubator Shop.

Posted 1 year ago

“The shop was very informative however the postage was a bit steep”

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Posted 1 year ago

“Excellent service Promo delivery Excellent product”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Excellent service delighted with my egg I have a double egg cup with a pot egg approx 80 yrs old and wanted a second one to finish the look in my kitchen Thank you”

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Posted 1 year ago

“Fantastic fast reliable service. Would use again and highly recommend.”

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Posted 1 year ago

“have used your shop for years, Excellent service & a wide range of products”

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Posted 1 year ago

The Incubator Shop is rated 4.9 based on 3,406 reviews