The Incubator Shop Reviews

Name: The Incubator Shop
Rating: 4.94

4.9 Rating 3,513 Reviews

99 %

of reviewers recommend The Incubator Shop

4.9

Based on 3,513 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About The Incubator Shop:

Visit The Incubator Shop for all the advice and equipment needed to successfully incubate and hatch eggs from Poultry, Reptiles and Exotic Birds!

Visit Website

Email:

support@theincubatorshop.co.uk

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The Incubator Shop 5 star review on 12th April 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Bought this as my old one stopped working and it was easy to put together and setup,and is working great.”

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Posted 10 months ago

“Very helpful salesperson who knows the parts she’s selling. Thank you.”

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Posted 10 months ago

Thank you - we're so pleased to receive your kind review!

Posted 10 months ago

“Will always purchase poultry items through the incubator shop , aftercare and advice brilliant”

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Posted 10 months ago

“Amazing quick delivery the next day, well packed. I will order from them again for sure.”

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Posted 11 months ago

Thank you - we're so pleased to receive your kind review!

Posted 11 months ago

“Very good advice was given and sorted out my issue, very good fast delivery. Would recommend and use again.”

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Posted 11 months ago

Thank you - we're so pleased to receive your kind review!

Posted 11 months ago

“I was having a problem with my Rcom brooder. I contacted the incubator shop and spoke with Bronti who gave me some great tech advice and directed me to the correct spares to help me fix the problem. The spares were dispatched and delivered very quickly. Great service and support Many thanks”

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Posted 11 months ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 11 months ago

“Excellent customer service. Responded immediately to my delivery query. Fast and efficient. Would definately use again and can highly recommend.”

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Posted 11 months ago

Thank you - we're so pleased to receive your kind review!

Posted 11 months ago

“Dispatched super quick, thank you!”

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Posted 11 months ago

Thank you - we're so pleased to receive your kind review!

Posted 11 months ago

“Very quick postage, beautifully packaged and quality item as always, and you know help and advice are always available if you need it”

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Posted 11 months ago

Thank you - we're so pleased to receive your kind review!

Posted 11 months ago

“I bought a brooder kit form here 2 years ago which has served me perfectly, we currently have a batch of quail in it now. But we had an accidental hatch by the worlds most rubbish parents and desperately needed a 2nd brooder. I tried locally to get one the same day but nothing. I managed to order at the incubator shop with minutes to spare and also phoned to make sure it would arrive next day. The lady on the phone was extremely helpful and within minutes my order was dispatched and arrived very quickly and very well packaged. Really can't ask for any more than that”

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Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 11 months ago

“Arrived in two days”

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Posted 1 year ago

“Had an issue with an incubator I purchased in 2021, contacted them this year (2025) and Bronti swiftly replied and sent me out a replacement part which solved my issue instantly. Excellent customer service from Bronti and the 3 incubators I have ordered from here have all been delivered quickly and at a very reasonable price.”

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Posted 1 year ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes, Bronti.

Posted 11 months ago

“Excellent. No problems”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Very pleased with customer service very helpful and quick response thank you”

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Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Bronti.

Posted 1 year ago

“Very good service, highly recommend, parts always arrive quickly and well packaged”

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Posted 1 year ago

“Communication very good, delivery fast, gladly again Thank you”

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Posted 1 year ago

“Fast delivery. The item was exactly how described and works wonderfully for my wildlife hospital patients”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“This organisation is a joy to work with, helpful, nothing is too much trouble and better than prompt delivery, 100% suppoprt from us. Thank you.”

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Posted 1 year ago

It's brilliant to receive your review. Thank you so much for supporting our family business. Best wishes, Tony

Posted 1 year ago

So pleased we could help you. Thank you very much for your review. We're looking forward to helping you again in the future. Best wishes Tony

Posted 1 year ago

“Excellent service, extremely fast dispatch, would highly recommend”

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Posted 1 year ago

Thank you - we're so pleased to receive your kind review!

Posted 1 year ago

“Brilliant after sales support thank you 👏”

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Posted 1 year ago

Thank you so much for your kind review. We're looking forward to helping you again in the future. Best Regards Tony

Posted 1 year ago

The Incubator Shop is rated 4.9 based on 3,513 reviews