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The Gift Experience Reviews

4.6 Rating 15,307 Reviews
93 %
of reviewers recommend The Gift Experience

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Bought 2 Personalised Anniversary Year Book for a 50th& 60th Wedding Anniversary this year. The quality was excellent and they arrived really quickly. The way they are packaged means there is very little risk of damage and the presentation box really adds a touch of quality. The lettering was perfect and both recipients were thrilled. Would definitely buy again. Although a little pricey I would say definitely worth the money for a special day/date/year!
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Posted 4 years ago
Hi Mrs Caroline L Thanks for your review, I'm so glad you and the recipients are happy with this! These really are special gifts for a special occasion :)
Posted 4 years ago
Great service , good product
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Posted 4 years ago
Hi Steve, we are so grateful for your kind words. Thanks for sharing your review with us and the community :)
Posted 4 years ago
What can I say as always the gift experience never fails to impress always use thank you for efficient service
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Posted 4 years ago
Thanks for your review, I'm glad you have always had a good experience with us!
Posted 4 years ago
Was Disappointed! I bought a star as a gift, I paid extra because it was a gift! When it arrived i was extremely disappointed…. It looked cheap and Tacky! I was bought one for my birthday and it was gift boxed and in a tin with a note from the person’s who bought it, the certificate was so lovely aswell… But the one I bought looked like someone had just printed it off on their computer! and it was so small… Wouldn’t recommend to be honest… wish I had sent it back for a refund and ordered it from the company mine was bought from. Don’t waste your money folks.
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Posted 4 years ago
Hello Thanks for sharing your review, I am sorry to hear that you wouldn't recommend this product. If you have any complaints about the quality we'd welcome these being sent to customerservices@thegiftexperience.co.uk and our capable team will be able to assist you
Posted 4 years ago
Memorable gift for a 90th & great efficient service
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Posted 4 years ago
Thanks for your review, I'm so glad you are happy with the whisky tumblers! We hope these take pride of place for many years to come :)
Posted 4 years ago
I purchased a gift experience as a birthday present, the resipient was very happy with the gift.
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Posted 4 years ago
Thanks for your review, I'm so glad you and the recipient are happy with this!
Posted 4 years ago
Great service .fast delivery.
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery!
Posted 4 years ago
Bought two cushions one for a 90th birthday of a friend and one for my sisters 80th birthday. Both times was delighted with the quality of the cushions and the speed at which they were delivered was second to none. Thank you so much. Kind regards, James Napier.
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 4 years ago
Very good, after a hiccup every thing was put right very quickly.
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Posted 4 years ago
Thanks for your review, I'm so glad you are happy with this and our customer services team were able to resolve the issue!
Posted 4 years ago
Bought as a graduation gift. A very good price and quick delivery. I didn’t get to see them in person but the recipient told me they love them. Would use this site again for other occasions.
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery. We look forward to welcoming you back again!
Posted 4 years ago
Excellent delivery and service, very pleased with the product.
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 4 years ago
Very good service and fast delivery too .. def recommend 😊
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 4 years ago
My order failed to arrive and after chasing Customer Services several times, this was conveniently blamed on Royal Mail (see numerous reviews on Trustpilot). It was only after contacting the Directors (Trevor & Jenny) that decisive action was taken and my order finally arrived via DPD next day courier. Therefore, I cannot recommend this company if you require a safe and reliable transaction.
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Posted 4 years ago
Please accept our apologies and on behalf of Royal Mail for your order going astray in the delivery system. We are also sorry you are unable to recommend us based on something that was out of our control. Unfortunately on the odd occasion this can happen as nothing is ever perfect, and we know this from long experience. You were more than happy to go ahead with a replacement if sent via next working day delivery, therefore this was set up straight away as per email correspondence with customer services, and we can see it was safely delivered in plenty of time for your Grandsons Christening a few days later.
Posted 4 years ago
Received my groomsmen and father of the Bride and Father of the groom pocketwatches punctually and with the engravings for each person perfectly done.
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Posted 4 years ago
Thank you for your review, I am so glad that these were just what you were after!
Posted 4 years ago
I have used the Gift experience for the first time to purchase some presents for my Wifes 50th Bday in December, the site was very easy to use and the gifts arrived promptly
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Posted 4 years ago
Thanks for your review, I am so glad you had an all-round great experience! :)
Posted 4 years ago
Item not received
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Posted 4 years ago
Hello, please accept my apologies that this has not arrived yet. I can see our customer services team have been in contact with you regarding this so please stay in contact with them and they'll be happy to help out. Thanks.
Posted 4 years ago
Easy to use and quick delivery .Loved the clock which was for a friend.Only issue couldn't work out if batteries can be changed.
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Posted 4 years ago
Thanks for your review, I'm so glad you are happy with this! Please pop our Customer Services team an email and they will be happy to help with any queries :)
Posted 4 years ago
No sweat at all. Very reliable and efficient
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Posted 4 years ago
Thanks for your review, I'm so glad you have had an all-round great experience!
Posted 4 years ago
Nice quality, personalised and arrived in good time. Thank you.
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Posted 4 years ago
Thanks for your review, this is great to read that you had an all-round good experience!
Posted 4 years ago
The service was very efficient and the website was user-friendly. I was really pleased with the quality of the gift I received for my parents. I would defintely recommend.
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Posted 4 years ago
Thank you for your review, I am so glad you had an all-round great experience with us!
Posted 4 years ago
The Gift Experience is rated 4.6 based on 15,307 reviews