“I ordered a personalized plate for my parents on their Diamond anniversary. Very easy to use and to upload photo. It came very well packaged and on time. Excellent quality of plate and picture i had added. Myself and parents are very happy with the product. It has said that the plate wouldnt contain a stand but it did which saved me another job. Will be using the Gift Experience again and recommending to friends and family. Well done i can not fault then.”
Hi Teresa
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery. We look forward to welcoming you back again! 😊
Hi Sharon
Thanks for your review, I'm sorry to see only 3 stars. I can see our customer service team have contacted to you to find out what the issue is.
For any future issues with orders please get in touch with them as a first point of contact, as they can usually resolve any issues same day.
“it shows how much I rate the Gift Experience in that I bought from them and then 10 days purchased again - the same style of personalised gift. Ordered on Tuesday arrived before 9am on Saturday for a personalised bottle of port. Nicely presented, securely packaged and they use Royal Mail tracked service which gives peace of mind.”
“The item which I purchased, unfortunately, did not operate correctly when it arrived, however when I contacted their Customer Service Team they were excellent and rectified the situation in a matter of days by sending a replacement. Thank you "The Gift Experience.”
Hello
Thanks for your review, I am sorry to read of the issue with this product but I am so glad our team were able to get a replacement sent out for you.
“Easy to order, very speedy delivery and good overall service. The fabric of the two ruby wedding aprons I purchased was thinner and of less good quality than it seemed to be in the photo but the printing was good and my friends enjoyed their personalised present.”
Hi Mary
Thank you for your review and your feedback, I am really sorry you didn't feel this were as good quality as you hoped for but I am so glad that you liked the design and the personalisation on these!
