“The personalised mugs were delivered on time and were very securely wrapped so in very good condition. Very attractive design. My only complaint was that they could have done with being an inch taller. They seem on the small size and mugs nowadays are often larger.”
Hi Anne
Thanks for your review, I'm so glad you are happy with this!
The size is stated in the description and is a standard mug size but I will pass on your feedback to the team.
“Ordered two.mugs for my best friends ruby wedding. They loved them.
Did take a little longer than I anticipated to arrive. But it was fine. Still a nice fun surprise. Will def be back to order again”
Hi Rita
Thanks for your review, I'm so glad you are happy with this!
I am sorry it took a little longer than estimated to arrive, this can happen on occasion due to unforeseen events in the Royal Mail network but I am really glad you will be shopping with us again and hopefully see you back soon!
“Lovely item. Would have loved the inscription on the personalised wedding certificate holder to be bolder. I had to point it out to the couple. They did not notice it. Apart from that, I loved it and also swift delivery. Thank you.”
Hi Ola
Thanks for your review, I'm so glad you are happy with this!
I am sorry that the engraving wasn't as bold as you'd have wanted, unfortunately we can only engrave to a certain depth before it begins to damage the item but thank you for you feedback.
“The item which I purchased, unfortunately, did not operate correctly when it arrived, however when I contacted their Customer Service Team they were excellent and rectified the situation in a matter of days by sending a replacement. Thank you "The Gift Experience.”
Hello
Thanks for your review, I am sorry to read of the issue with this product but I am so glad our team were able to get a replacement sent out for you.
“Easy to order, very speedy delivery and good overall service. The fabric of the two ruby wedding aprons I purchased was thinner and of less good quality than it seemed to be in the photo but the printing was good and my friends enjoyed their personalised present.”
Hi Mary
Thank you for your review and your feedback, I am really sorry you didn't feel this were as good quality as you hoped for but I am so glad that you liked the design and the personalisation on these!
“Ordered photo aprons for 3 of my grandchildren. Ordering process easy, good opportunities for personalisation, good value for money. Arrived quickly.
Possibilities for improvement:
- the aprons were a bit big, as I was ordering for children; it would be good to have different sizes
- the photos took up more space on the apron than I would have liked - would be good to be able to alter the size of the photos; also, possibility of choosing square, circle or oval shape for the photo to appear in
- would have been good to have the care instructions on a label on the apron itself
However, overall I was very happy with my purchase, and so were the children!
If they come to do some baking with me, I'll try and remember to take photos and upload them!”
Hi Mrs D
Thanks for your review, I am really glad to hear that you are so happy with these and you found the shopping experience a breeze!
Thank you for the suggestions, we do offer aprons in a child's size and whilst there isn't an option on the website for a photo upload one we are always happy to accommodate custom requests where possible. This would also be the case for the photo size/shape as well so please do feel free to get in touch about any custom requests in the future and we'll always see what we can do!
Thanks again and happy baking! 😀
“I had ordered a gift that could be personalised, but I didn’t need that option. To ensure I hadn’t made a mistake I received an email from the The Gift team checking if I wanted to add a personal message.
Great follow up & I appreciated the check the team did.
Thanks Karen”
Hi Paul
Thanks for your review, I'm so glad you are happy with our service!
Thank you for the suggestion, as most of our products are sent with Royal Mail standard post we are unable to offer this service at the moment but I will pass on your feedback to our team.
“I purchased the personlized whiskey as a gift for my son. ,?. presentation was very good along with the price, as for the taste of the whiskey i cannot comment as my son has elected to keep the bottle unopened for some period of years, i trust all will be well”
“The Gift team was very helpful in extending the voucher because lockdown didn't allow the voucher to be used before it expired. The experience was for my mother's birthday, she enjoyed her meal.”
Hello
Thanks for your review, I'm so glad you received prompt and helpful customer service and I'm really glad to hear that your mother enjoyed her meal 😊
