“The crystal paperweight was delivered very quickly (I choose next day delivery) and it arrived in good condition.
The engraving was as requested but I felt that it was a little subtle and could have been a bolder font as it had to be looked at closely to read. Otherwise, the crystal was of excellent quality and reflected the sunlight very well.”
Hi Anthony
Thanks for your email, I am really pleased to read that you are happy with the quality of the paperweight.
With regards to the engraving, unfortunately our machines are only able to engrave to a certain depth before they start to damage the products. So whilst the effect is subtle we feel this makes it look even more classy!
Hi Sue
Thanks for your review, I'm so glad you are happy with this!
I hope this special gift serves as a wonderful reminder of your lovely little pooch.
“The personalised mugs were delivered on time and were very securely wrapped so in very good condition. Very attractive design. My only complaint was that they could have done with being an inch taller. They seem on the small size and mugs nowadays are often larger.”
Hi Anne
Thanks for your review, I'm so glad you are happy with this!
The size is stated in the description and is a standard mug size but I will pass on your feedback to the team.
“Ordered two.mugs for my best friends ruby wedding. They loved them.
Did take a little longer than I anticipated to arrive. But it was fine. Still a nice fun surprise. Will def be back to order again”
Hi Rita
Thanks for your review, I'm so glad you are happy with this!
I am sorry it took a little longer than estimated to arrive, this can happen on occasion due to unforeseen events in the Royal Mail network but I am really glad you will be shopping with us again and hopefully see you back soon!
“Lovely item. Would have loved the inscription on the personalised wedding certificate holder to be bolder. I had to point it out to the couple. They did not notice it. Apart from that, I loved it and also swift delivery. Thank you.”
Hi Ola
Thanks for your review, I'm so glad you are happy with this!
I am sorry that the engraving wasn't as bold as you'd have wanted, unfortunately we can only engrave to a certain depth before it begins to damage the item but thank you for you feedback.
“The item which I purchased, unfortunately, did not operate correctly when it arrived, however when I contacted their Customer Service Team they were excellent and rectified the situation in a matter of days by sending a replacement. Thank you "The Gift Experience.”
Hello
Thanks for your review, I am sorry to read of the issue with this product but I am so glad our team were able to get a replacement sent out for you.
“Easy to order, very speedy delivery and good overall service. The fabric of the two ruby wedding aprons I purchased was thinner and of less good quality than it seemed to be in the photo but the printing was good and my friends enjoyed their personalised present.”
Hi Mary
Thank you for your review and your feedback, I am really sorry you didn't feel this were as good quality as you hoped for but I am so glad that you liked the design and the personalisation on these!
