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The Gift Experience Reviews

4.6 Rating 15,186 Reviews
93 %
of reviewers recommend The Gift Experience

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Easy to order, very speedy delivery and good overall service. The fabric of the two ruby wedding aprons I purchased was thinner and of less good quality than it seemed to be in the photo but the printing was good and my friends enjoyed their personalised present.
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Posted 3 years ago
Hi Mary Thank you for your review and your feedback, I am really sorry you didn't feel this were as good quality as you hoped for but I am so glad that you liked the design and the personalisation on these!
Posted 3 years ago
Ordered photo aprons for 3 of my grandchildren. Ordering process easy, good opportunities for personalisation, good value for money. Arrived quickly. Possibilities for improvement: - the aprons were a bit big, as I was ordering for children; it would be good to have different sizes - the photos took up more space on the apron than I would have liked - would be good to be able to alter the size of the photos; also, possibility of choosing square, circle or oval shape for the photo to appear in - would have been good to have the care instructions on a label on the apron itself However, overall I was very happy with my purchase, and so were the children! If they come to do some baking with me, I'll try and remember to take photos and upload them!
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Posted 3 years ago
Hi Mrs D Thanks for your review, I am really glad to hear that you are so happy with these and you found the shopping experience a breeze! Thank you for the suggestions, we do offer aprons in a child's size and whilst there isn't an option on the website for a photo upload one we are always happy to accommodate custom requests where possible. This would also be the case for the photo size/shape as well so please do feel free to get in touch about any custom requests in the future and we'll always see what we can do! Thanks again and happy baking! 😀
Posted 3 years ago
Very quickly and great quality
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Posted 3 years ago
Hi Hasina Thanks for your review, I'm so glad you are happy with the quality of this gift!
Posted 3 years ago
Perfect girt arrived in plenty of time
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Posted 3 years ago
Hi David John Thanks for your review, I'm so glad you are happy with this!
Posted 3 years ago
Had to request a change to format which was dealt with promptly. Received and well received as this was a lresent
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Posted 3 years ago
Hi Thanks for your review, I'm so glad you received prompt and helpful customer service!
Posted 3 years ago
I had ordered a gift that could be personalised, but I didn’t need that option. To ensure I hadn’t made a mistake I received an email from the The Gift team checking if I wanted to add a personal message. Great follow up & I appreciated the check the team did. Thanks Karen
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Posted 3 years ago
Hi Karen Thanks for your review, I'm so glad you received prompt and helpful customer service!
Posted 3 years ago
Good service could only be improved by texting that gift has been delivered to recipient. Thanks.
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Posted 3 years ago
Hi Paul Thanks for your review, I'm so glad you are happy with our service! Thank you for the suggestion, as most of our products are sent with Royal Mail standard post we are unable to offer this service at the moment but I will pass on your feedback to our team.
Posted 3 years ago
order despatched very quickly. pleased with the present for 80year gent. A little expensive.
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Posted 3 years ago
Hello Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 3 years ago
I purchased the personlized whiskey as a gift for my son. ,?. presentation was very good along with the price, as for the taste of the whiskey i cannot comment as my son has elected to keep the bottle unopened for some period of years, i trust all will be well
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Posted 3 years ago
Hi Barbara Thanks for your review, I do hope your son enjoys this when he decides to open it! 😀
Posted 3 years ago
The Gift team was very helpful in extending the voucher because lockdown didn't allow the voucher to be used before it expired. The experience was for my mother's birthday, she enjoyed her meal.
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Posted 3 years ago
Hello Thanks for your review, I'm so glad you received prompt and helpful customer service and I'm really glad to hear that your mother enjoyed her meal 😊
Posted 3 years ago
Very beautiful products and great customer support..
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Posted 3 years ago
Hi Emilia Thanks for your review, I'm so glad you are happy with the products and the customer service recevied!
Posted 3 years ago
Fast Delivery, and easy to process and find what i wanted.
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Posted 3 years ago
Hi Andrew Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 3 years ago
I purchased a personalised book mark. The photo I chose was printed very well onto it and it was nice quality but, for the money, it would've been good to have it printed on both sides and it was quite small. Service and packaging was good though.
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Posted 3 years ago
Hi Teresa Thanks for your review, I'm so glad you are happy with the quality of this gift! Thank you for your feedback and suggestion, I will certainly pass this on to the team.
Posted 3 years ago
My daughter & son in law were very pleased with their Anniversary Gift. It was a shame it arrived 2 days late as there was no opportunity to pay extra for 1st class delivery & it was ordered 8 working days before the event so enusre you allow plenty of time for your order!
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Posted 3 years ago
Hi Mr Graham P Thanks for your review, I'm so glad you are happy with this! Please accept my apologies about the late delivery of this, Royal Mail were experiencing a lot of delays at the time.
Posted 3 years ago
Very good item, promptly delivered.
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Posted 3 years ago
Thanks for your review, I'm so glad you are happy with this!
Posted 3 years ago
The product was fine and a well received gift but delivery took 6 days which was quite late in the estimated delivery window
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Posted 3 years ago
Hi Stephen Thanks for your review, I'm so glad you are happy with this! I do apologise about a slightly longer delivery time than estimated, there are a lot of issues in the postal network at the moment but I know how frustrating it is receiving an order later, I am really sorry for the inconvenience.
Posted 3 years ago
Like what I purchased and quick delivery in good packaging.
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Posted 3 years ago
Thanks for your review, I'm so glad you have had an all-round great experience from ordering to delivery :)
Posted 3 years ago
Nice, well made, good quality mug. Would have given 5 stars but price a little high and delivery a little slow.
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Posted 3 years ago
Thanks for your review, I'm so glad you are happy with this! Apologies for this arriving a little slow, there are a lot of delays at the moment but we do appreciate the feedback.
Posted 3 years ago
Very quick and easy to use. Lots of different varieties of the products and they arrive very quick
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Posted 3 years ago
Hi Jessica Thanks for your review, I'm so glad you have had an all-round great experience!
Posted 3 years ago
Easy to use and quick delivery .Loved the clock which was for a friend.Only issue couldn't work out if batteries can be changed.
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Posted 3 years ago
Thanks for your review, I'm so glad you are happy with this! Please pop our Customer Services team an email and they will be happy to help with any queries :)
Posted 3 years ago
The Gift Experience is rated 4.6 based on 15,186 reviews