Login
Start Free Trial Are you a business? Click Here

The Gift Experience Reviews

4.6 Rating 15,297 Reviews
93 %
of reviewers recommend The Gift Experience

Write Your review

Bought the graduation cushion, using chosen wording. Looks canny and hoping the graduate likes it.
Helpful Report
Posted 6 months ago
Bought as a gift for our Daughter-in-law.
Helpful Report
Posted 6 months ago
Great website with a variety of experiences to choose from. They have multiple locations and are suitable for different ages. I bought a deluxe afternoon tea for my friends birthday and could have it delivered direct to her. I did pay extra for next day delivery and was really disappointed that it wasn’t delivered on time. Fortunately I purchased it two days before her birthday, so she did receive it on the day, however the communication wasn’t great and they didn’t deliver on their promise. I would buy from them again, but ensure I ordered a few days prior to needing my gift.
Helpful Report
Posted 6 months ago
Ordering was easy. Delivery time scale as advertised. Product arrived safely wrapped and as expected. We bought a first anniversary cushion and are very pleased with it.
Helpful Report
Posted 6 months ago
The 50th Anniversary clock I ordered eventually arrived not by the companies fault, but royal mail. The clock and the sentement I asked for are perfect, would highly recommend
The Gift Experience 5 star review on 26th June 2025
Helpful Report
Posted 6 months ago
Took longer than the website suggested. Customer service a complete waste of time no help whatsoever. After my 3rd day of calling for an update the line became unavailable. No response at all from the contact us form. I hoped it would have a presentation box but arrived in a battered cardboard box just wrapped in bubble wrap. I am amazed it's not broken.
Helpful Report
Posted 6 months ago
Lovely engraved mirror for silver wedding anniversary thanks
Helpful Report
Posted 6 months ago
So pleased with this gift which I bought for my sisters 50th wedding anniversary. It’s beautifully made and so detailed ( considering the photo I submitted wasn’t 100% also the box it comes in is lovely . I’m thrilled, I’m sure they will be too. Thank you.
Helpful Report
Posted 6 months ago
Personalised tea light holder Writing was not straight. Customer service were rubbish. I had to send it back at my expense for a refund when all they will do is throw it away! Terrible service. Will not be using them again.
Helpful Report
Posted 6 months ago
Excellent service
Helpful Report
Posted 6 months ago
The board was printed back to front. I complained & sent photos, but they have told me that I have to send it back to them for a refund.. The catch is... AT MY EXPENSE!!!.. JUST BEWARE
Helpful Report
Posted 6 months ago
I am pleased with the cup and saucer, they look very nice, but I was given no indication of when delivery would be, which did start to concern me as my friend's birthday was approaching. I emailed asking and got an automated reply saying I would get a reply within 48 hours this did not happen but the gift was delivered 5 days later.It took 4 weeks to arrive fromwhen I ordered .
Helpful Report
Posted 6 months ago
Very good web site, easy to order, delivery on time, well packed couldn't be better
Helpful Report
Posted 6 months ago
Friendly, helpful, and arrived within the time slot. First-class experience.
Helpful Report
Posted 6 months ago
Excellent service, just what I was looking for, thank you!
Helpful Report
Posted 6 months ago
Very happy with the gift and the service as I had to amend my order and this was done promptly and confirmed to me
Helpful Report
Posted 6 months ago
Only one thing Didn't understand why couldn't send the gift direct to my daughter Had to come back to me Then I had to forward it on
Helpful Report
Posted 7 months ago
Good product and reliable delivery.
Helpful Report
Posted 7 months ago
The brandy glass is a gift to our neighbour who has yet to receive it but I know he will be delighted with it.
Helpful Report
Posted 7 months ago
Great service as usual. Good quality
Helpful Report
Posted 7 months ago
The Gift Experience is rated 4.6 based on 15,297 reviews