“The plaque is beautiful, exactly what I was expecting. The production & delivery dates were accurate. It was well packaged so that the delicate item could not be damaged. The delivery address has to be the same as the billing address so the intended recipient hasn't got it yet as I'll have to take it with me when I visit next. That is the only thing I feel could be improved.”
“Item I ordered arrived on time and was well packaged.
The item which was a gift for someone was excactly as pictured on the site.
Overall my entire experience was excellent.”
“Great website with a variety of experiences to choose from. They have multiple locations and are suitable for different ages.
I bought a deluxe afternoon tea for my friends birthday and could have it delivered direct to her.
I did pay extra for next day delivery and was really disappointed that it wasn’t delivered on time. Fortunately I purchased it two days before her birthday, so she did receive it on the day, however the communication wasn’t great and they didn’t deliver on their promise.
I would buy from them again, but ensure I ordered a few days prior to needing my gift.”
“Ordering was easy. Delivery time scale as advertised. Product arrived safely wrapped and as expected. We bought a first anniversary cushion and are very pleased with it.”
“The 50th Anniversary clock I ordered eventually arrived not by the companies fault, but royal mail.
The clock and the sentement I asked for are perfect, would highly recommend”
“Took longer than the website suggested. Customer service a complete waste of time no help whatsoever. After my 3rd day of calling for an update the line became unavailable. No response at all from the contact us form.
I hoped it would have a presentation box but arrived in a battered cardboard box just wrapped in bubble wrap. I am amazed it's not broken.”
“So pleased with this gift which I bought for my sisters 50th wedding anniversary. It’s beautifully made and so detailed ( considering the photo I submitted wasn’t 100% also the box it comes in is lovely . I’m thrilled, I’m sure they will be too. Thank you.”
