“Item I ordered arrived on time and was well packaged.
The item which was a gift for someone was excactly as pictured on the site.
Overall my entire experience was excellent.”
“Great website with a variety of experiences to choose from. They have multiple locations and are suitable for different ages.
I bought a deluxe afternoon tea for my friends birthday and could have it delivered direct to her.
I did pay extra for next day delivery and was really disappointed that it wasn’t delivered on time. Fortunately I purchased it two days before her birthday, so she did receive it on the day, however the communication wasn’t great and they didn’t deliver on their promise.
I would buy from them again, but ensure I ordered a few days prior to needing my gift.”
“Ordering was easy. Delivery time scale as advertised. Product arrived safely wrapped and as expected. We bought a first anniversary cushion and are very pleased with it.”
“The 50th Anniversary clock I ordered eventually arrived not by the companies fault, but royal mail.
The clock and the sentement I asked for are perfect, would highly recommend”
“Took longer than the website suggested. Customer service a complete waste of time no help whatsoever. After my 3rd day of calling for an update the line became unavailable. No response at all from the contact us form.
I hoped it would have a presentation box but arrived in a battered cardboard box just wrapped in bubble wrap. I am amazed it's not broken.”
“So pleased with this gift which I bought for my sisters 50th wedding anniversary. It’s beautifully made and so detailed ( considering the photo I submitted wasn’t 100% also the box it comes in is lovely . I’m thrilled, I’m sure they will be too. Thank you.”
“Personalised tea light holder
Writing was not straight.
Customer service were rubbish.
I had to send it back at my expense for a refund when all they will do is throw it away!
Terrible service.
Will not be using them again.”
