“I was looking forward to buying this for a friends special Birthday, but disappointed with the necklace, just a round disc shape, and the inscription wasn't that clear. For £20. !!! The photo was okay, but surprised it was left for you to take the necklace out, and put the photo in !!”
Thank you for getting in touch via this review Dave. I can see that your order has been processed and despatched in a timely fashion, but would have expected it to be with you on 5th or 6th November. If you still are not in receipt of this please respond or get in touch and I will ensure another item is sent out. Kind regards.
“My cousin bought me a cushion for my 55th wedding anniversary and it is so lovely I thought I would buy one as a gift for a 40th anniversary present and when it arrived I must say it's beautiful”
“I bought the paintballing for 8-12 year olds for a Christmas present. The process of purchasing and delivery of the voucher was perfect.
I hope the boys enjoy their gift”
Thank you so much for your wonderful review, Christine! We're thrilled to hear that you had such a positive experience with us. 🥰
Kind regards
The Gift Experience
Thank you for your feedback,
We are sorry to hear this Vanessa! Please may you kindly get in contact with our customer support team if you still have not had this issue resolved?
Best wishes,
The Gift Experience
“This was bought as a Xmas present for my son and his wife so they have not yet had the experience however it looks fabulous it was easy to order and I know they will love it!”
Thank you so much for your wonderful review Dawn! We're thrilled to hear that you had such a positive experience with us. 🥰
Kind regards
The Gift Experience
“The gift was nice I just wish the delivery details were clearer, when ordering it said 1-3 working days to dispatch however on the 4th working day I received mail letting me know the gift had been ordered??? Then it was 4/5 days after that, I knew I was cutting it fine but the extra delivery time caused the gift to miss the date I needed it, luckily it wasn’t the main gift. Like I said nice gift, just give plenty of time for delivery.”
Thank you for your feedback Craig,
We will pass this feedback on to the relevant department to make note of how we can improve for future orders. However, we are thrilled to hear you are happy with the gift.
Kind regards,
The Gift Experience
We appreciate your thoughtful review and are so glad you had a good experience with us Clive👍🌟
We will pass the recommendation on how to improve to the relevant department for future improvements!
Best wishes,
The Gift Experience
