“Personalised tea light holder
Writing was not straight.
Customer service were rubbish.
I had to send it back at my expense for a refund when all they will do is throw it away!
Terrible service.
Will not be using them again.”
“The board was printed back to front. I complained & sent photos, but they have told me that I have to send it back to them for a refund.. The catch is... AT MY EXPENSE!!!.. JUST BEWARE”
“I am pleased with the cup and saucer, they look very nice, but I was given no indication of when delivery would be, which did start to concern me as my friend's birthday was approaching. I emailed asking and got an automated reply saying I would get a reply within 48 hours this did not happen but the gift was delivered 5 days later.It took 4 weeks to arrive fromwhen I ordered .”
“I recently purchased the catch cushion for my granddaughter's wedding anniversary and she and her husband were delighted with it. They live in Wales, so it was really appropriate. It arrived promptly and the personalisation was clear and accurate. I will certainly use The Gift Experience again.”
“I wanted a special gift for a birthday gift,and found it on gift experience web site.
I ordered it and it came quickly. On receiving I was really pleased with the product.
The person who received the gift was absolutely delighted.
Thank you”
“Had a problem with one of the products but after communicating with Yasmin who was so helpful in resolving this issue.
Excellent customer service and support”
