“We have bought a number of items from TGE recently and the service and quality of the gifts had been first class. Will happily buy from them in the future !”
“Disappointed that each cushion wasn't wrapped in tissue paper or similiar and one has what looks like a hank on the Ruby Anniversary cushion material at the back of the cushion. See photos. They are both presents for friends.”
Hi Stuart
Thanks for your review, I'm sorry to read of your disappointment in our packaging. This has been logged with our production manager for future review.
I can also see with regards to the imperfection in one of the covers that you have been in touch with our customer service team about this and they've arranged a replacement for you, please do accept my apologies for the issue with this.
Hi Russell
Thanks for your review, I am sorry to read that delivery took a little longer than estimated.
Unfortunately, there can be unforeseen delays in the Royal Mail network which we have no control over, I know how frustrating it is to be waiting on a delivery and I can only apologise once again for any upset or inconvenience caused.
Hi Michelle
Thanks for your review, I'm so sorry to read this.
I've passed this along to our customer service team so we can get this issue sorted out for you.
Hi Lynn
Thanks for your review, I'm sorry to read this.
Please pop our customer service team an email, as I can see you've not been in touch to get this issue sorted out.
