“I was disappointed with the material quality of the aprons, it is very thin and not what I expected for an apron.
Otherwise happy with the experience.”
Hi Maryanne
Thanks for your review, I'm sorry you are disappointed with the quality of the aprons but I am really glad the the rest of your experience was a positive one!
“So much to choose from on this website. Two great presents found and delivered promptly. Will recommend (and already have!) and use again. Thank you:-)”
“Have purchased several items over a number of years for special occasions and have never been disappointed. Orders been fulfilled promptly, delivered well packaged and accurate description of items purchased. Recipients of gifts have always been very pleased.”
Hi Diane
Thanks for your review, I'm glad you have always had a good experience with us!
We really appreciate your custom over the years and I hope to see you back on our site again soon 🥳
Thanks for your review, I am sorry to read that delivery took a little longer than estimated and it caused the gifts to be late for the event.
Unfortunately, there can be unforeseen delays in the Royal Mail network which we have no control over, I know how frustrating it is to be waiting on a delivery and I can only apologise once again for any upset or inconvenience caused.
“Easy to order , I wanted a useable gift for sons graduation and bought a personalised glass beer yanked. We sort ready to use, order and pay and arrived within 3 days peefect”
Hi James
Thanks for your review, I'm sorry to read you are unhappy with the follow up emails we send.
These are service emails asking for reviews, which are absolutely invaluable for a small, independent company like ours. They allow us a chance to get feedback from real customers and take actions on any areas of improvement or solve problems that may not have been raised directly with our customer service team.
You always have the option of just ignoring these if you don't feel like leaving a review, for future reference.
“Great company to order from. Their products are lovely and the staff reply promptly to any questions asked.
My only problem with them was that they despatch with Royal mail, second class so the items take ages to arrive.”
Hi Margarete
Thanks for your review, I'm so glad you are happy with our service!
We offer a variety of methods of delivery including RM48, these options can be selected at checkout if you'd like faster delivery.
Hi Phillip
Thanks for your review, I'm sorry but I'm not quite sure what is meant by this.
If you can pop our customer service team and email with some more information, they'll be happy to assist.
