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The Epicentre Reviews

4.9 Rating 2,394 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,394 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
Excellent service
Helpful Report
Posted 5 months ago
Unfortunately the item I purchased was not suitable for me (didn't fit). The service was great, no issues with the refund, and free returns. I would definitely recommend The Epicentre.
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Posted 5 months ago
Very quick and quality product
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Posted 5 months ago
Really great service. I ordered two sizes and returned one. The return process was quick and easy.
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Posted 5 months ago
Fast delivery and a great product, Scarpa Trek HV GTX
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Posted 5 months ago
Amazing walking boots have wanted a pair for ages but price was too much for a pensioner 😊got them on sale you will not regret buying a pair I have the trainer version as well so comfortable I can do 10-15 miles without any foot fatigue and zero rubbing or blisters highly recommend
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Posted 5 months ago
Good service. Good choice of goods.
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Posted 6 months ago
Great store and well worth a visit if you’re near. Also a great Online Experience and very high quality products.
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Posted 6 months ago
The service from Epicentre was first class, the item I ordered was delivered in speedy time and the item itself was exactly as described. Incredibly happy with my purchase and will be shopping at this site again. Thank you epicentre for your service.
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Posted 6 months ago
I bought from Epicentre a Birthday gift to one of my sons, special trainers which appeared to be only otherwise available if imported from USA, the purchase was straightforward, shoes swiftly arrived, everyone happy, thank you !
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Posted 6 months ago
Great online service. Super friendly instore service. Highly recommend.
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Posted 6 months ago
Excellent service
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Posted 6 months ago
Amazing shop , amazing kit , amazing staff 🤩
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Posted 7 months ago
First class service with prompt delivery & excellent communication. The Earthrise hooded jacket is everything I had hoped for, perfect fit, light but warm & fab quality. Would highly recommend.
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Posted 7 months ago
Very quick delivery. Item well packaged and exactly as described.
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Posted 7 months ago
A great shop that I always visit during my annual holidays to Ambleside. Staff extremely helpful & nothing seems too much trouble. I also buy items online as they also have some great sale items & prices. Highly recommend!
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Posted 7 months ago
Fast delivery and products available here that were sold out on brand site!
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Posted 7 months ago
Very good price for the dog coat I wanted. Excellent speedy service. Thank you
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Posted 7 months ago
Easy straight forest process, excellent
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Posted 7 months ago
Bought something recently that unfortunately didn’t fit. I returned the item to the Epicentre and they very quickly refunded me without any fuss. The company even emailed with some alternative options. Really helpful. I would definitely recommend
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Posted 7 months ago
The Epicentre is rated 4.9 based on 2,394 reviews