The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,394 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Epicentre. I bought a Patagonia gilet at a very good price and the delivery was quick! Will buy from here again!”

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Posted 3 months ago

“Very prompt delivery and great value on the Patagonia Fleece, I love it!”

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Posted 3 months ago

“Easy to use website with great items available. Quick delivery and communication. Would recommend The Epicentre.”

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Posted 3 months ago

“Great website with loads of choice and good deals when a sale is on. Delivery came quickly.”

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Posted 3 months ago

“Great/wide selection of hiking clothes, accessories and gear. Website is easy to use with standard search, sort & filters. Generally prices are very similar to brands own websites but great discounts can be found during sales. Ordering process is easy. Dispatch/ delivery is quick & reliable (usually by DPD). On my 'look up' shortlist when buying gear for sure.”

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Posted 3 months ago

“Prompt shipping of the item and a good price in the sale. Will us The Epicentre website again.”

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Posted 3 months ago

“A great shop in Ambleside. The staff are always so friendly, helpful & knowledgable. A great selection of clothing and equipment. I particularly love the room dedicated to Arcteryx gear - a rarity! I always visit the shop when in the area and regularly buy items online when at home. Always have some great sale items as well - who doesn’t love ve a bargain. Well done The Epicentre - long may you be successful!”

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Posted 3 months ago

“Just got my first order through, ordered on Sunday, and arrived Tuesday, excellent price on some new Mountain Equipment gore-tex trousers. Very slick service, will happily use Epicentre again if they have what I'm after.”

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Posted 3 months ago

“Very impressed with this retailer, delivery was super quick, unfortunately the item was too small and had to order the next size up. Returns were dealt with easily and the refund for the smaller item processed quickly. All in all, a very pleasant experience and I will definitely use Epicentre again .”

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Posted 3 months ago

“Exactly as described, exactly as expected. I am very happy with my new beanie, which has kept me warm and warm on the golf course and in town.”

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Posted 4 months ago

“Easy website, clear communications and fast and efficient delivery”

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Posted 4 months ago

“Perfect fit, good quality just perfect for the cold weather”

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Posted 4 months ago

“Great service, speedy delivery, will definitely purchase again”

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Posted 4 months ago

“Great customer service and fast delivery. Would 100% use again”

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Posted 4 months ago

“Fast service. Great range of products. Would definitely use again, thanks guys.”

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Posted 4 months ago

“Exceptional service! I had the pleasure to be helped by Sophie in the shoe department in store. This is some of the best service I’ve received in a very long time. She was very knowledgeable and passionate about making sure she matched the correct product for me. I initially was looking at the orthotics but as a result of the wonderful customer experience I went on to purchase shoes as well and this was definitely not as a result of any upselling but as a indication that I trusted her to help me make the right choice.”

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Posted 5 months ago

“Had a great experience at The Epicentre Ambleside. All the staff were very friendly and knowledgeable helping me with my purchases. Would highly recommend visiting.”

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Posted 5 months ago

“I really enjoyed to buy boots in The Epicentre. The delivery was quick. Unfortunatelly, I had to return my boots, but there were not any problems with it.”

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Posted 5 months ago

“The staff at the Ambleside shop were excellent when we visited this May all were very attentive without being pushy They crested an excellent impression Lately we have made purchases online again the level of service and communication about the orders were first class You deserve to succeed because your products are top quality and the descriptions of them by you are excellent We thoroughly recommend Epicentre to prospective customers you will be pleased with every aspect of your experience”

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Posted 5 months ago

“Best price for Keen boots in UK and fast service.”

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Posted 5 months ago

The Epicentre is rated 4.9 based on 2,394 reviews