The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,475 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and beautiful Sherpa top thanks a lot”

Helpful Report

Posted 7 years ago

“would recommend”

Helpful Report

Posted 7 years ago

“Great shop in Ambleside,with great staff. The online service is great,easy to order with fast delivery.”

Helpful Report

Posted 7 years ago

“A very helpful shop, I always pay a visit.”

Helpful Report

Posted 7 years ago

“Fleece arrived really quickly, especially as it was Christmas. Alas, it is too small for me and will have to be returned but I was so impressed with the service provided.”

Helpful Report

Posted 7 years ago

“Fast dispatch and a great jacket for the best price in the UK.”

Helpful Report

Posted 7 years ago

“Extremely good service. Very happy with the speed of delivery and price.”

Helpful Report

Posted 7 years ago

“Excellent service, received my Patagonia fleece super quickly. Website was really easy to use.”

Helpful Report

Posted 7 years ago

“Great customer service, great product and great prices. Very happy with the service!”

Helpful Report

Posted 7 years ago

“Excellent service. Product as listed . Speedy delivery too.”

Helpful Report

Posted 7 years ago

“Excellent service, helpfull staff, would be looking to use this company again in the future.”

Helpful Report

Posted 7 years ago

“Always quick dispatch and great service. Best price, that I could find, on the excellent Mountain Equipment fleeces.”

Helpful Report

Posted 7 years ago

“Very good. Helpful, efficient, friendly staff”

Helpful Report

Posted 7 years ago

“Have ordered a few things from epicentre. Lots of variety and quality walking gear to choose from. Everything I’ve ordered has always been fast delivery and packaged well. They do good discounts and sale items also. Have never needed to return anything, so don’t know how that process works. I will reorder again from here, their website is easy to navigate and maybe soon I’ll get down and visit their shop for a browse.”

Helpful Report

Posted 7 years ago

“Excellent service - goods received quickly and all order correct. Will purchase again on line from this company”

Helpful Report

Posted 7 years ago

“Brilliant good quality product and fast delivery”

Helpful Report

Posted 7 years ago

“Purchased womens fuse mitts xs for my wife - very pleased with this item and speedy delivery of same - very good firm to deal with as I dealt with them both online and by phone. Frank Glasgow”

Helpful Report

Posted 7 years ago

“Pretty quick delivery. Made it in 2 days.”

Helpful Report

Posted 7 years ago

“Great quality items at a competitive price.. we also always come and shop in store when in Ambleside x”

Helpful Report

Posted 7 years ago

“Disappointed with Patagonia shirt. Lovely fabric but fit poor. Tight over bust, too big on shoulders, sleeves too long. Bought size L as I am a 16 in most makes. XL would have been even less well fitting. Cost me over £7 to return. Ironically now reduced to £60 from £79. Waiting for refund.”

Helpful Report

Posted 7 years ago

The Epicentre is rated 4.9 based on 2,475 reviews