The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,410 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,410 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service - my jacket came one day after I ordered it. Also very helpful when I rang them with a query about jacket sizes.”

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Posted 6 years ago

“very efficient, top class service”

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Posted 6 years ago

“The service was excellent. My bad arrived the next day and Is exactly what I was looking for.”

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Posted 6 years ago

“Had the product I wanted in stock. Ordered it and it was delivered next day with free postage. Very pleased with the whole process and my son loves his new jacket!”

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Posted 6 years ago

“Very helpful advice. Very prompt delivery. Will definitely use again, thanks”

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Posted 6 years ago

“Fabulous kit at fabulous prices with possibly some of the most best staff on planet earth.”

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Posted 6 years ago

“Very easy transaction, rapid delivery, as I am a big fan of Sherpa Adventure Gear, I knew what to order and what to expect, sizing, quality etc., so very pleased the Epicentre has a good range of stock”

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Posted 6 years ago

“Great poles, hope they're as strong as they are light. I paid for next day delivery on the friday and they were delivered on the following tuesday?? You owe me a fiver!!!”

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Posted 6 years ago

Hi Andrew I'm very sorry that you are disappointed. I have checked your order and it was placed on Saturday morning so, as per our delivery policy, was not collected by Royal Mail until normal service resumed on Monday. However, as a goodwill gesture we will refund your delivery charge of £5 Regards Sheila

Posted 6 years ago

“Great choice and prices, very quick delivery.”

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Posted 6 years ago

“Excellent service from the Epicentre. I was searching for a specific pair of Extremitiies gloves that were unavailable from better known outdoor stores. I found them on the Epicentre website, ordered them with free delivery, and received them the very next day. Very impressed!”

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Posted 6 years ago

“Great delivery times and products”

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Posted 6 years ago

“Great service and communication. What didn't fit was sent back and reordered right size. No issues, polite and speedy communication and delivery. George”

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Posted 6 years ago

“Good range of products, competitively priced, quick despatch :)”

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Posted 6 years ago

“Lovely approach shoes. Ordering online is very easy and my shoes arrived the next day. Really good service.”

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Posted 6 years ago

“Fabulous service. I was looking for walking poles for my Dad, wasn't totally sure which ones, but I rang up for advice which I received. I placed my order and they arrived the next day. My Dad was happy and so was I.”

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Posted 6 years ago

“Excellent product and the usual first class service from Epicentre.”

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Posted 6 years ago

“Fast dispatch, good service”

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Posted 6 years ago

“Order dispatched same day and arrived the next and that was with free postage!”

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Posted 6 years ago

“I have dealt with The Epicentre on a few occasions and have always had excellent service and their prices are very competitive with other stores.”

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Posted 6 years ago

“Great range of items and delivered very quickly.”

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Posted 6 years ago

The Epicentre is rated 4.9 based on 2,410 reviews