The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,475 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,475 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product at a great price, fast delivery, only issue was tracking information never recognised that may be a royal mail fault though.”

Helpful Report

Posted 7 years ago

“Timely delivery and product as expected.”

Helpful Report

Posted 7 years ago

“Very good customer service and super quick delivery. Thanks a lot. Great trousers at a great price.”

Helpful Report

Posted 7 years ago

“Paid an extra £5 post to receive the goods on a said day it came TWO days after that, TOTAL waste of £5!! .... VERY POOR”

Helpful Report

Posted 7 years ago

I am very sorry you are dissatisfied with the service. As the order was placed on Friday evening you would have been advised while ordering that delivery was scheduled for Tuesday. Checking the Royal Mail tracking, I see that the parcel was delivered on Tuesday as promised. Regards Sheila

Posted 7 years ago

“Despite the wrong article being dispatched, this was rectified very quickly.”

Helpful Report

Posted 7 years ago

“JUST WHAT THE "DOCTOR" (MY WIFE) ORDERED! VERY HELPFUL LADY ON THE PHONE WHEN I ORDERED. SHALL RECOMMEND THE EPICENTRE WHEN ANYONE ENQUIRES WHERE MY WIFE OBTAINED! MANY THANKS! ANDREW HARGRAVE”

Helpful Report

Posted 7 years ago

“Fast efficient service, would recommend to friends”

Helpful Report

Posted 7 years ago

“Easy to order and speedy delivery”

Helpful Report

Posted 7 years ago

“The service I received was excellent. The Sherpa top arrived quickly and is a superb top”

Helpful Report

Posted 7 years ago

“My order was despatched ultra quickly and arrived well packed. Thank you.”

Helpful Report

Posted 7 years ago

“prompt delivery good price”

Helpful Report

Posted 7 years ago

“Quick delivery to Australia. Tracking didn’t work once it left the UK though.”

Helpful Report

Posted 7 years ago

“Amazing got my order next day! So fast and was free delivery as I’d spent over the threshold. Very good thanks :)”

Helpful Report

Posted 7 years ago

“The service was efficient from ordering to receiving the item.”

Helpful Report

Posted 7 years ago

“Very helpful staff”

Helpful Report

Posted 7 years ago

“Great website, huge stock of quality products and super helpful friendly staff. Highly recommended whether shopping online or in store. 👍”

Helpful Report

Posted 7 years ago

“Good customer service.”

Helpful Report

Posted 7 years ago

“Efficient - item received quickly and competitively priced with free delivery.”

Helpful Report

Posted 7 years ago

“Got my order the day after I ordered! Super fast, perfect! Thanks :)”

Helpful Report

Posted 7 years ago

“Prompt service. I love the infinity scarf and the Buff.”

Helpful Report

Posted 7 years ago

The Epicentre is rated 4.9 based on 2,475 reviews