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The Epicentre Reviews

4.9 Rating 2,554 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,554 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
“Incredibly efficient service. Ordered lunchtime on Monday, item with me by lunchtime on Tuesday - through the standard delivery option too!”
Helpful Report
Posted 6 years ago
“Very good service”
Helpful Report
Posted 6 years ago
“I always love shopping in Epicentre as the staff are always helpful, knowledgeable and friendly, but shopping online has been successful with all my items arriving quickly and just what I need and want. Thanks to you all and hope to see you soon. Debbie”
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Posted 6 years ago
“Excellent product, great value for money and fast delivery.”
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Posted 6 years ago
“Excellent pricing and prompt delivery. Highly recommended!”
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Posted 6 years ago
“Very good service, walking shoes arrived next day, good price too.”
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Posted 6 years ago
“Bought a Patagonia R1 fleece on line from the Epicentre. Great price , speedy delivery and overall service was excellent. They do have some great deals so I digitally visit them once a week now. Would defo recommend. 🥇👍”
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Posted 6 years ago
“Ordered, sent and delivered within 24 hours. Great!”
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Posted 6 years ago
“Friendly, efficient and helpful assistance. Fast delivery - faultless level of service”
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Posted 6 years ago
“Items arrived amazingly quickly, one of the items was an Osprey rucksack...Epicentre had better choice of colours than on the Osprey website! Well done guys keep up the good work!”
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Posted 6 years ago
“I've made several purchases from The Epicentre and each time the service has been absolutely fantastic. From the excellent website of quality products including great discounts for sale items, to the ordering process and processing and update communications. I have no hesitation recommending The Epicentre to anyone, and the shop in Ambleside is lovely too.”
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Posted 6 years ago
“Great service from staff”
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Posted 6 years ago
“Really speedy service. No problems with returns. My first choice for outdoor wear!”
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Posted 6 years ago
“Easy website to navigate. Good sale prices, fast delivery. Very happy with onlilne shopping experience with The Epicentre.”
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Posted 6 years ago
“Prompt service, good stock, always visit when I am in the Lake District.”
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Posted 6 years ago
“Fantastic service! I ordered a Rufwear Dog collar and it arrived the next day. Exceptional customer service. I am a new customer to The Epicentre and I will definitely be buying from them again.”
Helpful Report
Posted 6 years ago
“We were let down by another company who’d failed to deliver in time. The Epic Centre were able to step in to the breach and save our holiday! Without the life jacket for the dog, the dog would’ve had to go to kennels last minute, and our staycation on the water wouldn’t have been the same. Great Product. Great Customer Service! 5* for sure.”
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Posted 6 years ago
“Excellent customer service. I ordered a Ruffwear dog harness and it arrived the next day. Very impressed.”
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Posted 6 years ago
“Fantastic service - super quick delivery and refund for returned item. Disappointed we can't visit in person but hopefully soon!”
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Posted 6 years ago
“Despite covid 19, delivered a fast and efficient service. High quality of products, always a pleasure to buy from The Epicentre.”
Helpful Report
Posted 6 years ago
The Epicentre is rated 4.9 based on 2,554 reviews