The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,554 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered an Icebreaker merino wool base layer in the afternoon, it arrived the next day! Free delivery, fantastic service and I love the top, I'm practically living in it!”

Helpful Report

Posted 5 years ago

“I recently purchased the “ light line Mountain Equipment jacket “ online from the Epicentre and was delighted with the service I received , it could not have been better . I like the Epicentre’s business commitment and outlook and feel good about buying from them . I shall certainly visit them when in the Lake District .”

Helpful Report

Posted 5 years ago

“Purchased online. Goods received as described, promptly excellent value for quality kit. Visiting the Epicentre (pre-pandemic) was always a joy. staff always friendly, knowledgeable, passionate about their kit and professional. Have never felt pressured to buy and always have confidence in their advice. I hope that this lovely shop can survive these horrendous times. Without local shops like the Epicentre, with knowledgeable staff us customers would be greatly disadvantaged and miss the people we've come to regard as friends. X”

Helpful Report

Posted 5 years ago

“Fast delivery great product”

Helpful Report

Posted 5 years ago

“Quick delivery with no problems, and the best prices around. I recommend them highly.”

Helpful Report

Posted 5 years ago

“Good sale prices, quick delivery, some product packaging a bit worn so may have been around store for a while but all seems fine. Separately, the range of Arcteryx product instore earlier this year has reduced significantly; this is a shame because Epicentre was a good place for a higher quality group of branded products but it now seems to be edging downwards to a more middle of the road range.”

Helpful Report

Posted 5 years ago

Thanks for your positive comments. I'm sorry our in store range last year wasn't as good as previously but, due to Covid issues many of our suppliers struggled to supply their range on time. We have high hopes that 2021 will eventually bring a much better shopping experience.

Posted 5 years ago

“Always love visiting the Epicentre when we’re in the Lakes. Shopping via internet feels very reliable because we know the shop and the lovely friendly staff within. My purchase was ordered on New Years Eve and arrived the following Tuesday, neatly and efficiently packaged and labelled.”

Helpful Report

Posted 5 years ago

“Great service - fast shipping. No problems with returns.”

Helpful Report

Posted 5 years ago

“Great service thank you. Kit received quickly with reasonable postage.”

Helpful Report

Posted 5 years ago

“Love the shop and the staff are always really helpful, friendly and cool :-) I'm local and its my go to shop for stylish outdoor kit with good brand ethics. Particularly a fan of Sherpa.”

Helpful Report

Posted 5 years ago

“Prompt delivery and good products”

Helpful Report

Posted 5 years ago

“Excellent service with super speedy delivery. Recommended.”

Helpful Report

Posted 5 years ago

“Bought recycled Patagonia gloves very happy with them as new and great value”

Helpful Report

Posted 5 years ago

“Easy to order from an 'enticing' website. Fast delivery. Very pleased with the glove liners. Good value for money.”

Helpful Report

Posted 5 years ago

“Excellent service and great quality outdoor clothing. Very pleased with my Arc’teryx jacket. Thank you.”

Helpful Report

Posted 5 years ago

“The customer service is top-notch!”

Helpful Report

Posted 5 years ago

“Always very helpful and quick service.”

Helpful Report

Posted 5 years ago

“Kept informed of delivery Quickly told all of the products were not in stock and billed accordingly. Fast delivery too.”

Helpful Report

Posted 5 years ago

“Brilliant service and perfect product - thank you!”

Helpful Report

Posted 5 years ago

“I purchased two icebreaker merino garments and they did not disappoint. Merino wool is lightweight and yet warm, great for base layers either out exploring or at home in the winter. These merino icebreaker garments do not need daily washing which is great for the environment too!”

Helpful Report

Posted 5 years ago

The Epicentre is rated 4.9 based on 2,554 reviews