The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,408 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

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The Epicentre 5 star review on 27th April 2023

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The Epicentre 5 star review on 6th March 2023

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The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve shopped with you for many years now & you’re my first port of call for any new outdoor gear You have a good range of makes and I try to support independent shops”

Helpful Report

Posted 4 years ago

“All good: excellent price for my boots, very quick delivery and highly competent, polite and helpful staff. Many thanks, Viv Brooks.”

Helpful Report

Posted 4 years ago

“Was searching for a good quality daypack and having decided on the Deuter ACT Trail 30 found this company selling this item in the colour I wanted at a great price. Dispatch was fast and item arrived well packed. I will certainly be visiting their website when considering future purchases as I prefer to buy from the smaller retailers. As an aside the rucksack is a fabulous bit of kit which is well designed with some neat touches.”

Helpful Report

Posted 4 years ago

“In the good old days I used to enjoy visiting the on day trips from North Cumbria. The staff were always friendly and helpful. The shop sells my favourite brands ie Arcteryx, Patagonia, Black Diamond. However, being able to buy online has ensured my outdoor wardrobe is being kept up to date.”

Helpful Report

Posted 4 years ago

“Great rucksack, exactly what I was looking for to replace an old version. Great price and service from Epicentre, the rucksack arrived earlier than expected. Great service and would certainly recommend”

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Posted 4 years ago

“Great website, lots of choice at competitive prices Good delivery too”

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Posted 4 years ago

“All the staff are really helpful and friendly, and they have a fantastic range of products. I initially came into the shop for a boot fitting, but they didn't have my size so specifically ordered a pair for me which was really helpful and called me the day they placed the order and when they arrived at the shop. The lady who did my fitting was fantastic and knew exactly what shoes would fit me, and thoroughly went through all my needs with no rush. The Epicentre is probably my favourite outdoor shop in the whole Lake District and I happily order online if I'm not visiting for a while.”

Helpful Report

Posted 4 years ago

“Fantastic product and fantastic service”

Helpful Report

Posted 4 years ago

“Excellent product choice and service. Superspeedy delivery. The package arrived within 24 hrs of placing order. I was pleasantly surprised to find a lovely Lake district National Park sew-on patch inside my package. A very nice touch. Thank you. We have also visited the Ambleside store on our regular walking holidays and always received great customer service.”

Helpful Report

Posted 4 years ago

“Very happy with my hiking boots ,Great service thank you .”

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Posted 4 years ago

“Great! Order arrived well packaged and quickly. Item was as described.”

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Posted 4 years ago

“I would highly recommend the Epicentre, no problems whatsoever”

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Posted 4 years ago

“Easy online ordering. Quick delivery. Good pricing.”

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Posted 4 years ago

“A brilliant shop for premium outdoor gear and a must visit when in Ambleside. Web purchases are always processed immediately and received when advised. My most recent purchase - Scarpa Mescalito approach shoes were a bargain and significantly cheaper than all other retailers offering my size and colourway. The Lake District badge enclosed in the box was a lovely touch too. 😊”

Helpful Report

Posted 4 years ago

“Incredibly efficient service. Ordered lunchtime on Monday, item with me by lunchtime on Tuesday - through the standard delivery option too!”

Helpful Report

Posted 4 years ago

“Very good service”

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Posted 4 years ago

“I always love shopping in Epicentre as the staff are always helpful, knowledgeable and friendly, but shopping online has been successful with all my items arriving quickly and just what I need and want. Thanks to you all and hope to see you soon. Debbie”

Helpful Report

Posted 4 years ago

“Excellent product, great value for money and fast delivery.”

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Posted 4 years ago

“Excellent pricing and prompt delivery. Highly recommended!”

Helpful Report

Posted 4 years ago

“Very good service, walking shoes arrived next day, good price too.”

Helpful Report

Posted 4 years ago

The Epicentre is rated 4.9 based on 2,408 reviews