The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,496 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,496 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service and perfect product - thank you!”

Helpful Report

Posted 5 years ago

“I purchased two icebreaker merino garments and they did not disappoint. Merino wool is lightweight and yet warm, great for base layers either out exploring or at home in the winter. These merino icebreaker garments do not need daily washing which is great for the environment too!”

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Posted 5 years ago

“Love that they don't send a bunch of unnecessary packaging. Super fast postage and easy, simple returns. Will definitely be back.”

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Posted 5 years ago

“Brilliant store. Super quick delivery and item as advertised on website”

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Posted 5 years ago

“Thrilled with my Mountain Equipment Citadel Jacket . Ordered on line and was delivered within 48 hours . It’s a 2 1/2 hour drive , my hope one day is to visit the store in person . Excellent service and great prices .🙏”

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Posted 5 years ago

“Excellent service, great sale price for the item I bought.”

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Posted 5 years ago

“Brilliant service. I ordered some new hiking boots after Christmas and they arrived with unbelievable alacrity. Thank you!”

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Posted 5 years ago

“Great service and great product. Many thanks”

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Posted 5 years ago

“Excellent service all round. I’ve made 3 purchases so far and had to return one due to sizing. Delivery has been very prompt as was my refund. I highly recommend this company.”

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Posted 5 years ago

“Bought this set of Pategonia base layer top and trousers and not disappointed. Good fit and well made. Also seem to keep the moisture away from the skin and having worn them a few times now I'm not disappointed. Wouldn't recommend for ultra cold conditions, you'd be better trying their merino wool selection for this as my legs did get cold after a while in about -5 conditions.”

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Posted 5 years ago

“Great value, products arrived on time, would purchase from them again.”

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Posted 5 years ago

“Fast delivery, as described, would recommend”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Fantastic products... Excellent customer service... Very much appreciated and stay safe...”

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Posted 5 years ago

“Great boots, keen revel, great service and great price. Definitely recommend.”

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Posted 5 years ago

“I have received several items from the Epicentre online and always very high quality and excellent customer service”

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Posted 5 years ago

“Great online order service. Got my order on time and was exactly what it said it was.”

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Posted 5 years ago

“Good quality, however arrived later than requested (paid for next day delivery)”

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Posted 5 years ago

Sorry it was later than expected. In England, Monday 28th December was a Bank Holiday so we could not dispatch until the Tuesday. I think it was delivered ok on the Wednesday. Regards Sheila

Posted 5 years ago

“Helpful and responsive service both by phone and email. Delivery and then return for a larger size was handled very effectively.”

Helpful Report

Posted 5 years ago

“Delivery was quick and as expected. I returned an item that was slightly too large for me, it was refunded promptly and with conformation. Good customer experience, thanks.”

Helpful Report

Posted 5 years ago

The Epicentre is rated 4.9 based on 2,496 reviews