The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,408 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really really friendly happy smiles from the staff, who were all friendly nothing was too much trouble,what a pleasure to shop in troubled times. Was able to try certain items on in a safe environment. Bought some great clothes. Thanks 😊”

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Posted 4 years ago

“Ordered online and jacket arrived quickly. Good quality product and online description accurate.”

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Posted 4 years ago

“Great service and great range of Patagonia and other brands”

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Posted 4 years ago

“Knowledgeable advice on boots remotely from experience. Good sales price and reliable on time delivery”

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Posted 4 years ago

“Good service, item ordered was perfect as described”

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Posted 4 years ago

“Fantastic shop, incredible customer service - always above and beyond. Great product. Best in the business. Thank you guys - keep up the amazing work.”

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Posted 4 years ago

“Really helpful, excellent customer service. Very pleased with my boots. Will definitely use again and recommend to all. I don't usually bother to write reviews but The Epicentre is worth it.”

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Posted 4 years ago

“Excellent Service Fits a Treat One Happy Chappie. Ruff Wear Brilliant Choice”

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Posted 4 years ago

“Unfortunately the article purchased was too small and was returned, with payment refunded the same day. Great service.”

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Posted 4 years ago

“A great quick service and a first class bargain. Very happy with product.”

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Posted 4 years ago

“Very quick delivery. Shoes really good quality and very comfortable.”

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Posted 4 years ago

“Good support and returning was easy”

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Posted 4 years ago

“First class service.”

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Posted 4 years ago

“Very helpful, knowledgeable staff. I had a product to return for a replacement and was dealt with very efficiently. I would certainly recommend Epicentre.”

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Posted 4 years ago

“Great customer service, would highly recommend”

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Posted 4 years ago

“Competitive prices. Received the goods quickly. Kept informed on progress of order”

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Posted 4 years ago

“Prompt efficient service for online orders, with great kit at good prices.”

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Posted 4 years ago

“I found the fleece I had been looking unsuccessfully elsewhere for. It arrived really quickly and was a great price. Marvellous.”

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Posted 4 years ago

“Wide range of smartwool clothing , keenly priced and quick delivery”

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Posted 4 years ago

“Website easy to use. Delivery good. Socks arrived with damage and pulls. Not good. I wanted to return. I had to pay to return them. I wont order again as a result.”

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Posted 4 years ago

Hi I'm very sorry you had a problem with your order and can only apologise that the goods weren't checked before dispatch. We haven't received it back yet but will be happy to refund your return postage costs. Regards Sheila

Posted 4 years ago

The Epicentre is rated 4.9 based on 2,408 reviews