The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,473 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,473 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery on time no problems at all, item was perfect”

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Posted 5 years ago

“Fantastic all round.”

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Posted 5 years ago

“Speedy delivery. When item was returned due to being too big money was refunded very quickly. Excellent service.”

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Posted 5 years ago

“Wonderful item, great price and super-speedy delivery - especially over the Christmas/New Year Period! Would highly recommend!”

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Posted 5 years ago

“As described and on time.”

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Posted 5 years ago

“Very happy with my boots - great price and delivered very quickly- will definitely use The Epicentre again !”

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Posted 5 years ago

“Hi Guys: A short story. I was on my way home on the 22nd December, called into store and saw A Tentree shirt I liked. I'd think about it. Had notification of your Sale on the 23rd, didn't need to think anymore and purchased it at 9.30am. Received it at 8.30 am on the 24th!!! Wore it on Xmas Day. Great quality and fit. UNBELIEVABLE service. Would have been good at any time of year but at Xmas. Well done Epicentre. I will be using you again. Pete”

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Posted 5 years ago

“Great! Really nice quality of clothing sadly it didn’t fit me so I had to reluctantly return it. But they reimbursed me very quickly! Only down side was paying for the return parcel!”

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Posted 5 years ago

Hi From the beginning of January we have introduced free returns via Royal Mail (details on our Website) so this should make future purchases worry free

Posted 5 years ago

“Very pleased with my purchase. Well packaged and good delivery time even though I ordered over the Christmas period”

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Posted 5 years ago

“Very happy with my purchases all arrived in a good condition”

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Posted 5 years ago

“Great service. Good range of brands and stock and also dealt very quickly and efficiently with my return. Would use again without hesitation.”

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Posted 5 years ago

“Excellent service, this time by mail order, but also, in happier times, in-store. I had to return something that didn’t fit and it was processed very quickly and without any fuss. Thank you.”

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Posted 5 years ago

“Excellent service, item arrived very quickly. I would definitely recommend The Epicentre.”

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Posted 5 years ago

“Excellent service with friendly and knowledgeable staff. Working in retail customer service myself, I am never disappointed with the shopping experience at Epicentre, consistently first class. Despite the current challenges, the staff have remained positive and professional, and went above and beyond my expectations to assist with some very last minute Christmas shopping. Thank you all.”

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Posted 5 years ago

“Great service, my purchase was packed and shipped super quickly. Would definitely recommend!”

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Posted 5 years ago

“Really friendly shop with a well curated range of top quality outdoor gear. The staff are very knowledgeable too.”

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Posted 5 years ago

“masks worked very well, easy to put together, clean and use”

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Posted 5 years ago

“Happy. Will use again.”

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Posted 5 years ago

“Really excellent service. My boots went astray due to Royal Mail and I had an immediate response from The Epicentre telling me where the boots had been sent. Fabulous boots at an very good price”

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Posted 5 years ago

“Very pleased with my purchase, great service, quick and efficient. Excellent quality coat which was good value in the sale. Would recommend and hope to shop with you again in the future.”

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Posted 5 years ago

The Epicentre is rated 4.9 based on 2,473 reviews