The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, Ambleside
Rating: 4.91

4.9 Rating 2,274 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,274 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

sheila@theepicentre.co.uk

Location:

The EpicentreCompston Road
Ambleside
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. Next day delivery was seamless, thank you!”

Helpful Report

Posted 5 months ago

“Easy ordering, prompt delivery, very happy with goods.”

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Posted 5 months ago

“Excellent product and service”

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Posted 5 months ago

“Great price and service from Epicentre, dispatch and delivery was swift.”

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Posted 5 months ago

“My online order was dispatched promptly but due to an error with a delivery postcode the delivery did not happen as DPD could apparently not find my business address without the postcode (even though this was a GP surgery and the only GP surgery in the village). My order was a birthday present for my wife and when I contacted Rob from The Epicentre he was really helpful and ensured that another delivery was dispatched and arrived in time to save my blushes. Well done, good price and excellent customer service when the courier let the side down.”

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Posted 5 months ago

“Fast efficient service and product purchased was offered at an extremely competitive price. Very happy!”

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Posted 5 months ago

“order of collapsible cup for camping was dealt with quickly and efficiently. pleased with product and service.”

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Posted 5 months ago

“Great service, product was in stock & dispatched the same day.”

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Posted 5 months ago

“An easy 5 stars! This is an excellent shout, with an easy to navigate website, superb range of clothing at a great price. Items are then well packaged and sent quickly out , so you don't have to wait long for yiour purchase. Love thus shop and soo does my dog :)”

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Posted 5 months ago

“I have used this company a few times and each time exceptional service can’t rate them any higher”

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Posted 5 months ago

“Extremely happy with both my order and the service from the epicenter. My order arrived very quickly and well wrapped. Will definitely shop there again.”

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Posted 5 months ago

“Great product at a good price, delivered very promptly.”

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Posted 5 months ago

“The fastest delivery I have had when ordering online. I live in N.Ireland so expect it to take a bit longer but both times I have ordered it has arrived within two days which is brilliant. Products are also the cheapest I've found them online, to the point I thought surely this is definitely fake. But its not!! Brilliant service and products and would definitely recommend!”

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Posted 5 months ago

“Very quick delivery, the pack is perfect for day hikes and the bottles are easy to drink from.”

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Posted 5 months ago

“Perfect online store , great service , delivery etc Sherpa knit was fantastic . Found a code saved few pound . 10/10”

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Posted 5 months ago

“Very helpful staff - in the shop and over the phone.”

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Posted 6 months ago

“Brillant company”

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Posted 6 months ago

“I found the Epicentre via a google search for a particular Osprey rucksack. The price was much better than buying directly from Osprey’s website, which made me suspicious to be honest, but the trust rating was good so I thought I would risk it. Turned out to be a good thing, bag arrived on time with no problems at all and has all the tags and quality as you get direct. Have already recommended them to my friend!”

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Posted 6 months ago

“Good product, expensive but very portable and lightweight. Hard to fold back into built-in pouch.”

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Posted 6 months ago

“I'd stumbled across The Epicentre whilst trying to find a specific piece of gear that was out of stock on my usual outdoor gear sites (and possibly not going to be restocked at all again). Not only did they have it, it was listed cheaper than literally everywhere else and it arrived at my house 48 hours later! Incredible first impression; will be checking them out again next time I'm on the hunt for new gear!”

Helpful Report

Posted 6 months ago

The Epicentre is rated 4.9 based on 2,274 reviews