The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,394 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a pair of Arc’teryx Beta AR waterproof pants from The Epicentre on Thursday 15th February 2024 and they arrived promptly the very next day. Their web price was excellent, and their service simply outstanding. I would have absolutely no hesitation using this company again.”

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Posted 1 year ago

“Very prompt service.”

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Posted 1 year ago

“Very quick to sent the item, and refunded very quickly upon return as size was too big. Definitely recommend.”

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Posted 1 year ago

“Great quality boots at a very competitive price. Order processed and delivered quickly and efficiently.”

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Posted 1 year ago

“Highly recommend, dealing with the team was a pleasure and of course, the products are quality.”

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Posted 1 year ago

“Good price, quick delivery and item as described. Would use again without hesitation.”

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Posted 1 year ago

“Excellent service, fast delivery and smooth return process. Will definitely use again. Thank you.”

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Posted 1 year ago

“A great prompt response to my order, no extra cost involved with p & p, also very good updates on courier tracking. I would certainly use this excellent retail service again. 👍”

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Posted 1 year ago

“I ordered a Ruffwear dog coat, in fact I ordered two, but after paying for the order I received a refund on one coat as they only had one left in stock. The other arrived and was ideal, but too large. The returns process was simple and incredibly quick. Although I didn’t get anything from Epicentre in the end, it was still an easy experience and I would have no problem buying from them in future.”

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Posted 1 year ago

“Good prices. Very fast delivery.”

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Posted 1 year ago

“This is the first time I've puchased this style of slipper but I'm very pleased. They fit snugly and look good, and they're great for going out into the garden.”

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Posted 1 year ago

“Great service and quality products.”

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Posted 1 year ago

“Jacket ordered at good price and delivered quickly. Well packed and clear instructions for return if required. Pefect transaction with good communication from order to shipment and delivery”

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Posted 1 year ago

“Very quick delivery, excellent product as described. Would recommend”

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Posted 1 year ago

“Excellent service. Bought a dog collar, the minimal Ruffwear Knot-a-collar, as a b-day present. Price was the best online, postage was cheap (& proportionate to the item weight/size, which is a rarity in today's online climate!), process was quick/painless & the collar arrived super speedily. All good, happy & very stylish(!) dog, happy owner, many, many thanks! 🙏🖤🐾”

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Posted 1 year ago

“Very good web service. I initally phoned to ask questions about two insultated women's jackets - ordered both and returned the one that didn't fit my activies as well as the other . I returned the jacket using the post office and the label from Epicentre website. There was an issue about the label not working properly but after a call the webteam emailed me one out. The parcel was received by Epicentre within 36 hours and my return processed immediately. Staff are knoweldegable about the products and this is important when people do not live near quality shops selling top brands .”

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Posted 1 year ago

“Very helpful and knowledgeable staff made the purchase easy.”

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Posted 1 year ago

“Can’t fault the team, great value easybwebsite and super fast delivery 🚚”

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Posted 1 year ago

“Fantastic service, item arrived quickly . Would not hesitate to buy from them again”

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Posted 1 year ago

“Great selection of gear and outstanding customer service”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,394 reviews