The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,394 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered shoes they arrived speedily. Excellent service”

Helpful Report

Posted 9 months ago

“Very good website to help choose the item. The shoes came very well packed and quick delivery. Customer service were easy to contact. I have in the past visited their shops and the products are diverse and of quality.”

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Posted 9 months ago

“Excellent service, thanks!”

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Posted 9 months ago

“This was our first experience purchasing instore at epicentre in Ambleside. All the staff are brilliant. We went in to browse footwear. The wife bought some insoles and I bought some walking shoes. The knowledge and expertise shared was really helpful. We had our feet measured and assessed and we learned allot. Thank you Sophie. Any future purchases planned, epicentre will be the 1st place to visit.”

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Posted 9 months ago

“Good price and introductory offer for new customers. Excellent next day service (DPD) included in the price. Both of these were very important in selecting Epicentre, as other retailers did not offer a discount or offered delivery with far less reputable couriers.”

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Posted 9 months ago

“Epicentre processed and dealt with my order very promptly, they provided good communication throughout and my order arrived quickly and as expected!”

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Posted 10 months ago

“Exceptionally great quick service. Will certainly be recommending to my fellow mountaineers.”

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Posted 10 months ago

“Literally the best shop I’ve ever ordered from online. Next day free delivery, couldn’t fault a thing.”

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Posted 10 months ago

“The service in store is fantastic. Very friendly enthusiastic staff who are helpful and definitely not pushy. They know their stuff. On line, using the help line, I got the same service. If you want genuine guidance from experienced people this is the place to go.”

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Posted 10 months ago

“My items arrived quickly as described/pictured. I got a couple of sale items which were great value and a full price visor which I love.”

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Posted 11 months ago

“Excellent customer service, fast delivery and competitive prices to different s to another big estores….”

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Posted 11 months ago

“brilliant service and staff”

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Posted 11 months ago

“Great online store with high quality products at competitive prices. I have bought from The Epicentre twice now and I’m very pleased with the buying experience both times.”

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Posted 11 months ago

“Great product and great service would highly recommend”

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Posted 11 months ago

“I recently ordered a pair of Meindl boots from The Epicentre. All I can say is that I got them at a great price, prompt despatch and delivery and received an excellent service. So thank you. I can thoroughly recommend The Epicentre.”

Helpful Report

Posted 11 months ago

“Absolutely excellent service from start to my order arriving. I'd 100%buy again 👍👌”

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Posted 11 months ago

“Great clothes and fast delivery, will shop here again.”

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Posted 1 year ago

“Ordered a Rumpl mat at a good price and it arrived really quickly All good”

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Posted 1 year ago

“Good range of products. Had what I was after at a good price”

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Posted 1 year ago

“No problems receiving my trainers and they fit perfectly.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,394 reviews