The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, Ambleside
Rating: 4.91

4.9 Rating 2,267 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,267 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

sheila@theepicentre.co.uk

Location:

The EpicentreCompston Road
Ambleside
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simply website, easy to search around, good products at good prices, delivered early, what is there to dislike..”

Helpful Report

Posted 3 months ago

“Ordered a Patagonia Houdini Jacket for a great price - free next day delivery and I couldn’t fault the service. My go to shop whenever I’m in Ambleside and now my go to shop online. Perfect.”

Helpful Report

Posted 3 months ago

“Very good service and very happy with the purchase”

Helpful Report

Posted 3 months ago

“Very good and unlike other vendors Epicentre is actually selling the latest version of this jacket, not the previous years' (which are fine but not what I was looking for).”

Helpful Report

Posted 3 months ago

“Delighted with both the Osprey backpack I bought and the speed it was delivered. Great service!”

Helpful Report

Posted 3 months ago

“I would definitely recommend The Epicentre, both online and the store in Ambleside. I made my order online early this morning, I’ve already received a message from DPD, just a few hours later. The staff in store are so friendly, you never feel under pressure to make a purchase, but they are there if you need help and advice.”

Helpful Report

Posted 3 months ago

“Excellent customer service, very helpful”

Helpful Report

Posted 3 months ago

“Great price fast dispatch”

Helpful Report

Posted 3 months ago

“Absolutely fantastic from order to delivery. My husband loves them and will be a returning customer.”

Helpful Report

Posted 3 months ago

“Excellent service. Fast postage in time for Christmas and very happy with the jacket I bought”

Helpful Report

Posted 3 months ago

“Processing of my order was super quick and ordering was easy! Love that you can use the Shop app to checkout!! Only downside (which is nothing to do with Epicentre) was the DPD delivery! 5* for you guys tho! Thank you!!!”

Helpful Report

Posted 3 months ago

“quick and excellent service”

Helpful Report

Posted 3 months ago

“When searching online for some dry bags for my upcoming holiday to Thailand I found the perfect Sea To Summit ones for sale at the best price from The Epicentre, Having visited the fantastic shop in Ambleside a few times I had no hesitation in ordering. What a fantastic service from the guy's as always, Thanks”

Helpful Report

Posted 3 months ago

“Brilliant arrived Quickly”

Helpful Report

Posted 4 months ago

“Fast delivery and a good price for the trainers. Will definitely order from The Epicentre again. Thank you”

Helpful Report

Posted 4 months ago

“Great price and very fast postage. I'd definitely order from here again.”

Helpful Report

Posted 4 months ago

“I ordered a headband as a gift for Christmas. The item was received within days in perfect condition. Excellent service received, will definitely order with them again.”

Helpful Report

Posted 4 months ago

“Incredible service. Product arrived the following day in perfect condition.”

Helpful Report

Posted 4 months ago

“Excellent products and services.”

Helpful Report

Posted 4 months ago

“Fast delivery and top class dry bags”

Helpful Report

Posted 4 months ago

The Epicentre is rated 4.9 based on 2,267 reviews