The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.90

4.9 Rating 2,538 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,538 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good, had what I was after”

Helpful Report

Posted 1 year ago

“The staff were very helpful, well informed on the products in the Ambleside store. I ordered a product on line as it wasn’t in stock there.”

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Posted 1 year ago

“Great experience, item exactly as described and very quick shipping. I’ll shop here again.”

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Posted 1 year ago

“FAST delivery. Reasonable pricing.”

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Posted 1 year ago

“I ordered two items of clothing - some Patagonia trousers and a Norrona top. There was an issue with the delivery - but this was nothing to do with the Epicentre (an issue with the courier). The Epicentre staff were really helpful, especially Rob, trying to ensure the courier issues were overcome. The items arrived and are really good quality - prices were very competitive too. I would definitely recommend the Epicentre and would have no hesitation to order from them again.”

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Posted 1 year ago

“Absolutely excellent service, good quality gear too”

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Posted 1 year ago

“Great website and quick delivery!”

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Posted 1 year ago

“Bought an Adidas Terrex jacket for my partner and Terrex boots and some tees for myself. Delivered before I could even get back to work. Will definitely be ordering from you again and will be letting my walking group know what a hidden gem you guys are!”

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Posted 1 year ago

“Bought a pair of Salewa Rapace GTX from Epicentre. One big hike done since, Snowdon. The boots have excellent arch support and feel sturdy without feeling chunky. Great service from Epicentre too and competitive prices!”

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Posted 1 year ago

“Quick service and fast delivery.”

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Posted 1 year ago

“Made my first purchase from EPICENTRE for an Arc'teryx running belt. Amazing delivery time, less than 24 hours from ordering! Unfortunately it didn't fit (not Epicentre's fault, Arcteryx website sizing is wrong) so I returned it and reordered a different size. Again, less than 24 hours later and a new one turns up which thankfully fits great. The return was also processed on the same day it was delivered. Thanks Epicentre! I will definitely be ordering again the future.”

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Posted 1 year ago

“Fast and efficient service”

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Posted 2 years ago

“Good advise, quick delivery and easy returns process.”

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Posted 2 years ago

“The Epicentre have a wide range of excellent products for outdoor life. My order was promptly delivered ans well packaged . My items are good quality and true to size. As they are winter clothes and base layers I cannot review items individually.”

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Posted 2 years ago

“Called in today having purchased I soles in the past and was ser ed by Sophie. I left wihlth a pair of Hoka trainers and metatarsal pads but so my husband resolved his gait issues. Sophie was extremely knowledgeable and helpful. Thank you Sophie”

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Posted 2 years ago

“Super easy to purchase. Swift delivery, and a brilliant product that I couldn't find elsewhere. I couldn't ask for more! Will be buying more from here going forward. Top work folks!”

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Posted 2 years ago

“I ordered shoes they arrived speedily. Excellent service”

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Posted 2 years ago

“Very good website to help choose the item. The shoes came very well packed and quick delivery. Customer service were easy to contact. I have in the past visited their shops and the products are diverse and of quality.”

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Posted 2 years ago

“Excellent service, thanks!”

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Posted 2 years ago

“This was our first experience purchasing instore at epicentre in Ambleside. All the staff are brilliant. We went in to browse footwear. The wife bought some insoles and I bought some walking shoes. The knowledge and expertise shared was really helpful. We had our feet measured and assessed and we learned allot. Thank you Sophie. Any future purchases planned, epicentre will be the 1st place to visit.”

Helpful Report

Posted 2 years ago

The Epicentre is rated 4.9 based on 2,538 reviews