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The Epicentre Reviews

4.9 Rating 2,476 Reviews
98 %
of reviewers recommend The Epicentre
4.9
Based on 2,476 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read The Epicentre Reviews
Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

The Epicentre 5 star review on 5th February 2024
Justin Goode
The Epicentre 5 star review on 19th September 2023
Sharon Crilley
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 27th April 2023
Claire Latchem
The Epicentre 5 star review on 6th March 2023
Katie Owen
The Epicentre 5 star review on 11th January 2023
STEVE DENTON
24
Anonymous
Anonymous  // 01/01/2019
The trousers I ordered arrived the next day and are just perfect with their adjustable waist. From a small person who has the greatest of trouble finding walking trousers to fit!
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Posted 8 years ago
I bought a pair of shorts, came very quick and vary accurate.
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Posted 8 years ago
Great bag thank you
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Posted 8 years ago
An all round excellent service!! Very prompt delivery - highly recommended!
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Posted 8 years ago
Great product fast shipping
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Posted 8 years ago
V Fast delivery and easy returns :)
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Posted 8 years ago
Exceptionally quick delivery of a good quality technical duvet coat that was accurately advertised.
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Posted 8 years ago
Ordered my boots on the Wednesday afternoon, they arrived the next morning,standard delivery, great boots brilliant service.
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Posted 8 years ago
Excellent value with my patagonia jacket relieved it fits do well and us so light
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Posted 8 years ago
Your price and services are very attractive and wonderful. You had better mention the tracking service in your website. Before receiving the e-mail from you I didn’t know whether tracking service was available or not. For Customers who order goods from far away country, tracking service is necessary and important.
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Posted 8 years ago
The item was as described. Fast dispatch and the delivery was relatively quickly.
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Posted 8 years ago
I found the osprey rucksack I wanted on Epicentre's website at a sale price. I had one or two questions so telephoned for advice. Their response was exceptional dealing well with my questions and offering advice on rucksack adjustment as well as reassuring me of a full refund if not suitable. The rucksack arrived, well wrapped, and very quickly. I was so impressed with the service I will now keep the Epicentre website on my favourites.
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Posted 8 years ago
I have no constructive criticism because my item was delivered in two days free of charge, perfect! Many thanks.
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Posted 8 years ago
Straight forward ordering process and order received promptly. Excellent service....
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Posted 8 years ago
Great customer service
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Posted 8 years ago
Fast delivery and great product.
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Posted 8 years ago
My boots arrived a lot quicker then expected, and were just as I expected.
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Posted 8 years ago
Quick delivery. Nice stretchy comfortable shorts.
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Posted 8 years ago
Rang the shop for some advice on Scarpa boot sizing before ordering a pair of Rebel Lites. Boots arrived very quickly and sizing was exactly as I had been advised. Unfortunately the boots were not as stiff as I hoped so I returned them. Received an email the day after saying that my money had been reimbursed. Great advise, great service, will use Epicentre again.
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Posted 8 years ago
Very quick to deliver the goods. As advertised. The store is good also offering different range of outdoor makes than elsewhere. Good to pick up sale items.
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Posted 8 years ago
The Epicentre is rated 4.9 based on 2,476 reviews