The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,476 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,476 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, product as described”

Helpful Report

Posted 8 years ago

“The delivery was really quick but really disappointed with the size of the product. Much,much smaller than expected. Not sure it will be of much use unfortunately- bought as a gift. Probably at best would fit a purse and mobile phone. :-(”

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Posted 8 years ago

“Fantastic service and delivery, Package arrived within 20 hours of me placing the order despite choosing free delivery, Item was well parcelled and protected as well, I've received boxes directly in shops with more damage on them.”

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Posted 8 years ago

“Excellent range of products, very quick delivery. Will be buying from here again.”

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Posted 8 years ago

“Excellent service and advice both in the shop and online”

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Posted 8 years ago

“Excellent service, delivered next day. recommend using this store”

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Posted 8 years ago

“Really speedy delivery and just what I ordered. Great service again.”

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Posted 8 years ago

“Really good price and fast delivery”

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Posted 8 years ago

“the item arrived very quickly”

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Posted 8 years ago

“Order arrived next day very pleased with item and a good bargain!”

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Posted 8 years ago

“Excellent service, faultless.”

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Posted 8 years ago

“I emailed Epicentre with a question regarding Telic flip flops sizing to which I received a prompt reply. Once ordered, my flip flops arrived the next day & I'm delighted with my purchase. Fantastic service thank you.”

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Posted 8 years ago

“Personal service. Very nice to speak to on the telephone. Sorted out my requirements efficiently, and received the goods promptly.”

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Posted 8 years ago

“very prompt service, thank you!”

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Posted 8 years ago

“Easy to order,next day delivery, equals happy customer.”

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Posted 8 years ago

“Blimey, had no idea a parcel could physically make its way to my house that quick. Ordered in the evening and arrived in the morning!”

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Posted 8 years ago

“My top was delivered to me very promptly. Excellent service.”

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Posted 8 years ago

“WE NEVER RECEIVED OUR ORDER........................WHERE IS I????????”

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Posted 8 years ago

I'm very sorry there appears to have been a delay between Heathrow and Dublin. This order was split into two parcels due to international weight limits and both parcels are out for delivery today according to the Anpost website Regards Sheila

Posted 8 years ago

Thanks for letting me know the parcels have arrived today. Sorry about the delay. Regards Sheila

Posted 8 years ago

“Placed order at 4pm on a friday, arrived 10am Saturday. Good price and excellent service. Will use again 👍”

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Posted 8 years ago

“Wrong size trousers shipped, not Epicentre's fault but Mountain Equipment - tag and label failed to match. A quick call and it was all sorted out, the right size put aside for me and assured that they'd cover the return postage I had to pay. My correctly fitting trousers were with me three days later. Customer service how it should be.”

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Posted 8 years ago

The Epicentre is rated 4.9 based on 2,476 reviews