The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,554 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,554 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item not received yet.”

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Posted 8 years ago

I am very sorry about this. I will look into this but it is possibly delayed due to the weather. The parcel did leave us on Monday so may still be en route

Posted 8 years ago

It looks like Royal Mail have beaten the snow and finally managed to deliver this morning. Apologies for the delay

Posted 8 years ago

“Fantastic service. Great item and ridiculously fast delivery.”

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Posted 8 years ago

“My order didn't arrive next day as paid for. Emailed epicentre. They refunded the cost and gave me discount for late delivery. Very efficiently and promptly dealt with by Sheila Seed. I would have no hesitation in ordering from epicentre again and would be ready recommend them to anybody”

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Posted 8 years ago

“Already one of my favourite outdoor shops which I’ve visited many times in Ambleside, this is the first time I have used mail order from the Epicentre and I was very happy with the service, I was wearing my items at lunchtime the following day.”

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Posted 8 years ago

“Quick delivery, well packaged.”

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Posted 8 years ago

“Excellent selection of jackets, well-priced, free delivery and the parcel arrived the following day!”

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Posted 8 years ago

“The website is clear and easy to use and the purchases were delivered very quickly.”

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Posted 8 years ago

“Amazing service. Goods dispatched with 15 minutes of order!”

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Posted 8 years ago

“Performed just as promised, Geoff Mills, Oxford”

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Posted 8 years ago

“I got it wrong on the size of bag my Wife wanted. Gillian (I think) could not have been more helpful and the speed of delivery was astonishing. Outstanding service which sticks in the mind next time you are shopping on line. Perfect.”

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Posted 8 years ago

“Helpful staff prompt delivery Thankyou”

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Posted 8 years ago

“Quick delivery - I made order on 4th, yesterday has the package already arrived.”

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Posted 8 years ago

“Great service.”

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Posted 8 years ago

“Good price and had Tilley Hat I wanted and my size with quick delivery - an issue over packing was resolved to my satisfaction - recommended”

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Posted 8 years ago

“absolutely fantastic service , had a slight problem with sizing , exchanged item , had it within two days of returning ,,,,you don't get any better ,,,,thanks”

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Posted 8 years ago

“Great products at a great price with great delivery”

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Posted 8 years ago

“Item delivered very quickly and good value.”

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Posted 8 years ago

“Excellent price for my Patagonia Nano Puff hoody and prompt delivery. The Epicentre is a great shop. Thank you”

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Posted 8 years ago

“I ordered a jacket which unfortunately was too big for me, and no smaller size was available. I requested a refund, which was dealt with immediately. I have ordered from The Epicentre before, and received the same great service - many thanks!”

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Posted 8 years ago

“The item ordered, an Osprey rucksack, was as described, came well packaged, and arrived within 24 hours despite 'standard delivery' - so all is good. I can't fault Epicentre in any way; only praise.”

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Posted 8 years ago

The Epicentre is rated 4.9 based on 2,554 reviews