The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,408 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,408 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

Write Your review

Tell us how The Epicentre made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery, good price anc received 10% discount, what’s not to like.”

Helpful Report

Posted 4 years ago

“Very happy with the service I received from Epicentre.”

Helpful Report

Posted 4 years ago

“Very good service and quality product.”

Helpful Report

Posted 4 years ago

“Excellent service ordered Saturday received Tuesday as promised. Seems to. be a shortage of waling boots Cotswold Outdoors wished me the best of look and try E-bay. I will look at epicentre first next time. Stuart Derby”

Helpful Report

Posted 4 years ago

“Fantastic, had the size we wanted delivered quickly, best price we could find. What more would you need? Would use epicentre again.”

Helpful Report

Posted 4 years ago

“Excellent service. Got my jacket the day after ordering.looking forward to calling into shop if in the area.”

Helpful Report

Posted 4 years ago

“Great service, products and delivery - the Moutain Equipment Solar Eclipse hooded tee (women) was best price around ;)”

Helpful Report

Posted 4 years ago

“fantastic service”

Helpful Report

Posted 4 years ago

“Excellent service and quality clothing.”

Helpful Report

Posted 4 years ago

“Excellent customer service and had a small issue with an order which was resolved immediately, I also found the pricing very competitive and would recommend this shop.”

Helpful Report

Posted 4 years ago

“Great service. Very quick and friendly responses to a couple of queries I had. My bag etc arrived quickly. Love the Yak and yeti Christmas tree decorations . Thank you”

Helpful Report

Posted 4 years ago

“Fast delivery was very impressed by this service.Boots ordered are spot on can recommend highly .”

Helpful Report

Posted 4 years ago

“I was very pleased with my purchase and wished you weren't so far from us! Would love to come and have a browse. Great service thank you.”

Helpful Report

Posted 4 years ago

“A good shop to deal with, always very helpful, goods have all been of good quality.”

Helpful Report

Posted 4 years ago

“Excellent jacket at brilliant price, delivered promptly.”

Helpful Report

Posted 4 years ago

“Amazing service and fast delivery”

Helpful Report

Posted 4 years ago

“Website said "Item In Stock" Ordered, paid, received the confirmation. Then received an email saying - out of stock - mistake on website. Website STILL says "Item In Stock" but now also says "Email Me When Back In Stock"??? Unreliable - avoid.”

Helpful Report

Posted 4 years ago

Hi I'm very sorry you were let down. We believe the jumper you wanted was removed from our shop during the first covid lockdown so we were unable to find it for you. It isn't showing on our website (marked as missing 1st December) so I think you must have found a cached page on Google (our website only shows items that our stock system believes to be in stock). Rest assured that you weren't charged for the order as we only charge your card when the order is processed. Many apologies for letting you down. Regards Sheila

Posted 4 years ago

“Great range, swift delivery.”

Helpful Report

Posted 4 years ago

“I bought an Icebreaker Merino wool top from Epicentre. Excellent product, excellent price, excellent service.”

Helpful Report

Posted 4 years ago

“Great service and super quick delivery from The Epicentre.”

Helpful Report

Posted 4 years ago

The Epicentre is rated 4.9 based on 2,408 reviews