The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, Ambleside
Rating: 4.91

4.9 Rating 2,270 Reviews

99 %

of reviewers recommend The Epicentre

4.9

Based on 2,270 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

sheila@theepicentre.co.uk

Location:

The EpicentreCompston Road
Ambleside
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, expensive but very portable and lightweight. Hard to fold back into built-in pouch.”

Helpful Report

Posted 5 months ago

“I'd stumbled across The Epicentre whilst trying to find a specific piece of gear that was out of stock on my usual outdoor gear sites (and possibly not going to be restocked at all again). Not only did they have it, it was listed cheaper than literally everywhere else and it arrived at my house 48 hours later! Incredible first impression; will be checking them out again next time I'm on the hunt for new gear!”

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Posted 5 months ago

“Exceptional service and super fast delivery.”

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Posted 5 months ago

“Well-curated stock at great prices. Fast delivery and returns process is a dream. Definitely a recommend.”

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Posted 5 months ago

“Bought an Osprey Duro 6 on a Friday. Not only was it best price but arrived Saturday in time for long run trial on Sunday. Excellent service!”

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Posted 5 months ago

“very quick delivery, and smooth return process (sadly jacket was too small), but a shop i'd definitely recommend and use again”

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Posted 6 months ago

“Great price and fast delivery”

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Posted 6 months ago

“Great service and would definitely be buying from them again”

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Posted 6 months ago

“Excellent service”

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Posted 6 months ago

“Great collar for my dog at a good price. Very efficient service from Epicentre. Unfortunately the dpd delivery didn’t do smoothly though. Had to wait 3 days longer than dpd initially quoted.”

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Posted 6 months ago

“Great quality and incredibly quick free delivery”

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Posted 6 months ago

“Package arrived as expected and well wrapped. Haven’t worn the boots out walking yet but they look great so far and a great price. Looking forward to winter walking!”

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Posted 6 months ago

“much needed spare for water bladder received promptly.”

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Posted 6 months ago

“Arrived in good time. No problem.”

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Posted 6 months ago

“I was looking for a Patagonia jacket and the Epicentre came up on a google search as the cheapest place to purchase it. I ordered at 2.30 in the afternoon and it was dispatched the same day and I had the jacket in my possession 24 hours later. You just can't argue about service like that, the cheapest price and delivered in under 24 hours.”

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Posted 6 months ago

“Excellent service. Bought an Osprey item that arrived extremely quickly as promised but was unfortunately too small. Refund given without any quibbles. Would buy from again.”

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Posted 6 months ago

“Great selection of top quality kit. Easy to use website and fast shipping. If you get a chance, visit the shop - great gear that won't let you down.”

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Posted 6 months ago

“Fantastic shop, well stocked with some higher performance kit, online service is also very good with super quick delivery and returns process.”

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Posted 6 months ago

“Great range of equipment. Rapid delivery and free returns. Prompt refunds. The shop in Ambleside is great too if you get a chance to visit. Very knowledgable staff.”

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Posted 6 months ago

“Can't review the coat yet, but as a buyer experience Epicentre are outstanding ⭐️⭐️⭐️⭐️⭐️😃”

Helpful Report

Posted 6 months ago

The Epicentre is rated 4.9 based on 2,270 reviews