The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,547 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,547 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service. Fast and efficient. We called in on our visit to Ambleside and were very impressed so purchased some items from the shop. Since then I have ordered online too. Great array of products and very knowledgeable staff. Would highly recommend.”

Helpful Report

Posted 10 months ago

“I was looking for a winter running hoody that was both light, windproof and of course water repellent. I decided on a Patagonia, Epicenter had the best deal, and their website was easy to use and my hoody arrived earlier than expected and well packaged. The hoody is what I needed and fits perfectly. I would recommend using this store and will myself.”

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Posted 10 months ago

“Excellent service from the Epicentre, I saw from their very detailed website a great selection of Adidas Terrex trial shoes and left in my basket for quite a while and it was left there patiently while considering. Once decided i paid for the next day service ordering before 2pm and I received the shoes 10am the next day. Cannot do better than that.”

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Posted 10 months ago

“The young guy who served us was fantastic, he took time to listen to what we wanted in walking boots and try and test different footbeds and styles. The only downside for me was being rushed and told they were due to close when we were still deciding on a significant outlay for boots. It nearly cost them the whole sale…….just the recognition of giving us a few minutes more rather than rushing the customer would have made the experience worth more.”

Helpful Report

Posted 10 months ago

We are very sorry that you felt rushed. We close our boot room to new customers at 5pm to avoid this issue. This allows us to give our customers plenty of time before our shop is due to close at 5.30 and still allow our staff to leave at the end of their shift.

Posted 10 months ago

“Product swiftly delivered, at a better price than elsewhere, as described”

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Posted 10 months ago

“Great service, quick delivery! Hiking boots just what I wanted!”

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Posted 10 months ago

“Excellent. Quick posting. Great item on sale!”

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Posted 10 months ago

“Great service.. quick delivery. Always my go to shop for outdoor gear .”

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Posted 10 months ago

“It was my first purchase experience with Epicentre. Great online system and experience. Would definately recommend for adventure clothing/gear.”

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Posted 11 months ago

“Friendly staff and knowledgable but a slight air of apprehension of being watched . The item I baught was on offer and again the staff helpful”

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Posted 11 months ago

“Very good products,great prices and fast delivery”

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Posted 11 months ago

“No issue. Nice staff”

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Posted 11 months ago

“Great product and price, quick delivery”

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Posted 11 months ago

“Very prompt delivery with good communication, great price”

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Posted 11 months ago

“"I've bought from this shop several times — communication and delivery have always been excellent!”

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Posted 11 months ago

“Consistently excellent service.”

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Posted 11 months ago

“Good website, easy to navigate. Very rapid dispatch/delivery”

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Posted 1 year ago

“Ordered a hard shell jacket. Arrived without delay. Really appreciated the paper packaging. Very smooth experience. Would shop here again.”

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Posted 1 year ago

“Great delivery and returns service.”

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Posted 1 year ago

“Absolute top class customer service, excellent range of products. Assisted with online delivery issues seamlessly and promptly, 10/10 will buy from them again!”

Helpful Report

Posted 1 year ago

The Epicentre is rated 4.9 based on 2,547 reviews