The Epicentre Reviews

Name: The Epicentre
Address: The EpicentreCompston Road, The EpicentreCompston Road, Cumbria
Rating: 4.91

4.9 Rating 2,394 Reviews

98 %

of reviewers recommend The Epicentre

4.9

Based on 2,394 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01539528520

Email:

info@theepicentre.co.uk

Location:

The EpicentreCompston Road,
The EpicentreCompston Road
Cumbria
LA22 9DR

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The Epicentre 5 star review on 5th February 2024

Justin Goode

The Epicentre 5 star review on 19th September 2023

Sharon Crilley

The Epicentre 5 star review on 27th April 2023

Claire Latchem

The Epicentre 5 star review on 6th March 2023

Katie Owen

The Epicentre 5 star review on 11th January 2023

STEVE DENTON

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ambleside is not the obvious Epicentre. - but if you want swift delivery and great products with no-nonsense returns. - The Epicentre is second to none. Keen boots bought. - ordered second pair to check sizes. - returned few days later with no quibbles. - great service. - highly recommend”

Helpful Report

Posted 1 year ago

“Great price and great service.”

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Posted 1 year ago

“Adidas Free Hiker 2 Goretex. Excellent service. Dispatched and delivered quickly.”

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Posted 1 year ago

“Excellent price, service and delivery. Very happy!”

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Posted 1 year ago

“Good deal on mountain equipment jacket. delivery prompt and goods well packaged. Clear and simple returns service ( not needed). Happy customer!”

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Posted 1 year ago

“Bit of a problem with the courier. But emailed the shop who replied straight away & sorted it out. So happy with the service provided be the epicentre.”

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Posted 1 year ago

“Great service.”

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Posted 1 year ago

“Really great service. A very happy customer. Thanks very much.”

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Posted 1 year ago

“Excellent pricing and fast delivery. Easy returns. Can not fault.”

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Posted 1 year ago

“I ordered a pair of Arc’teryx Beta AR waterproof pants from The Epicentre on Thursday 15th February 2024 and they arrived promptly the very next day. Their web price was excellent, and their service simply outstanding. I would have absolutely no hesitation using this company again.”

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Posted 1 year ago

“Very prompt service.”

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Posted 1 year ago

“Very quick to sent the item, and refunded very quickly upon return as size was too big. Definitely recommend.”

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Posted 1 year ago

“Great quality boots at a very competitive price. Order processed and delivered quickly and efficiently.”

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Posted 1 year ago

“Highly recommend, dealing with the team was a pleasure and of course, the products are quality.”

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Posted 1 year ago

“I was looking for a very specific item (an Arc'teryx Conveyor Belt) and The Epicentre had it at a fair price and delivered it promptly. A positive first experience.”

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Posted 1 year ago

“Good price, quick delivery and item as described. Would use again without hesitation.”

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Posted 1 year ago

“Excellent service, fast delivery and smooth return process. Will definitely use again. Thank you.”

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Posted 1 year ago

“A great prompt response to my order, no extra cost involved with p & p, also very good updates on courier tracking. I would certainly use this excellent retail service again. 👍”

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Posted 1 year ago

“I ordered a Ruffwear dog coat, in fact I ordered two, but after paying for the order I received a refund on one coat as they only had one left in stock. The other arrived and was ideal, but too large. The returns process was simple and incredibly quick. Although I didn’t get anything from Epicentre in the end, it was still an easy experience and I would have no problem buying from them in future.”

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Posted 1 year ago

“Good prices. Very fast delivery.”

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Posted 1 year ago

The Epicentre is rated 4.9 based on 2,394 reviews